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- Tasks: Provide exceptional customer service and maintain fantastic store standards.
- Company: Join WHSmith, a trusted name in retail with strong partnerships like M&S.
- Benefits: Enjoy flexible hours with weekend availability and a supportive team environment.
- Why this job: Be part of a dynamic team that values customer journeys and teamwork.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: Location: 11, The Broadway, London, W5 2NH.
Working hours: 15 hours, Weekend availability
Our teams work hard to make customer and colleague journeys in life possible. We offer our amazing products to everyone on any of life’s journeys. We are particularly proud of the great partnerships we have with M&S.
As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Location: 11, The Broadway, London, W5 2NH.
WHSmith – Sales Assistant – M&S employer: Hma Digital Marketing
Contact Detail:
Hma Digital Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land WHSmith – Sales Assistant – M&S
✨Tip Number 1
Familiarise yourself with WHSmith and M&S products. Knowing the ins and outs of what you’ll be selling can really impress during an interview, showing your enthusiasm and readiness to engage with customers.
✨Tip Number 2
Demonstrate your customer service skills in real-life scenarios. Think of examples where you've gone above and beyond for a customer, as this will highlight your ability to provide exceptional service, which is key for this role.
✨Tip Number 3
Show your flexibility and willingness to work weekends. Since the job requires weekend availability, emphasising your readiness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Research the location and community around The Broadway, London. Understanding the local customer base can help you tailor your approach and demonstrate your commitment to being part of the team.
We think you need these skills to ace WHSmith – Sales Assistant – M&S
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Sales Assistant at WHSmith. Highlight key skills such as customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in retail or customer service. Use specific examples that demonstrate your ability to work independently and as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for working with WHSmith and M&S. Mention why you want to be part of their team and how you can contribute to their store standards.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Hma Digital Marketing
✨Show Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing a great experience.
✨Understand the Brand Partnership
Since WHSmith has a partnership with M&S, it’s important to understand their values and products. Familiarise yourself with M&S offerings and be ready to discuss how you can promote these effectively in your role.
✨Demonstrate Teamwork and Independence
The role requires both teamwork and the ability to work independently. Think of examples from your past experiences where you successfully collaborated with others or took initiative on your own. This will show that you can adapt to different working styles.
✨Prepare Questions About the Role
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, store standards, or customer engagement strategies. This shows your genuine interest in the position and the company.
