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- Tasks: Join our team as a cashier, managing transactions and assisting customers with a smile.
- Company: Grosvenor is the UK's top casino operator, dedicated to safer gambling and unforgettable experiences.
- Benefits: Enjoy flexible shifts, structured training, and opportunities for career growth in a vibrant environment.
- Why this job: Be part of an inclusive team, learn valuable skills, and contribute to a fun, dynamic atmosphere.
- Qualifications: Numeracy skills and a willingness to learn; previous cashier experience is a plus but not required.
- Other info: Must be able to work varied shifts, including weekends and bank holidays.
The predicted salary is between 24000 - 36000 £ per year.
Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes. At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building an inclusive, diverse and engaged team.
Grosvenor Casino is looking for a cashier to be entrusted with the finances of the club, correctly accounting for all transactions whilst complying with all gambling regulations and protecting the reputation of the company by adhering to its policies. You will go through a detailed training program designed by the head cashier, which will enable you towards working independently very quickly.
You will:
- Acknowledge, welcome and assist customers in the Cash Desk
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Collaborate and work as part of the cash desk and wider casino team
- Comply with all company procedures as required by the cash desk man
- Comply with the Gambling Act, its regulations and Gambling Commission license conditions and codes of practice
- Where appropriate, recommend the loyalty program to customers
- Support with any cash or asset counts in the club
- Maintain thorough records and accounts of all operations in the cash desk as per the cash desk manual and requested by the head cashier
Reports to the head cashier.
Qualifications:
- Holds a PFL license, or can apply for one from the Gambling Commission, once starting in role
- Numeracy skills, ability to account for and manage large sums of cash
- Experience in a cashier or accounts role ideal, not essential
- Understanding or willingness to learn legislation related to the cash desk function, that would be sufficient to pass a competency test
- Must be able to work shifts at any time of the day, including weekends and bank holidays.
Cashier employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier
✨Tip Number 1
Familiarise yourself with the Gambling Act and its regulations. Understanding these laws will not only help you during the interview but also demonstrate your commitment to compliance and responsible gambling.
✨Tip Number 2
Brush up on your numeracy skills, especially in handling cash transactions. Being confident with numbers will show that you can manage finances accurately, which is crucial for a cashier role.
✨Tip Number 3
Highlight any previous experience in customer service or cashier roles during your discussions. Even if it's not directly related, showcasing your ability to work with customers will make you stand out.
✨Tip Number 4
Be prepared to discuss your availability for shifts, including weekends and bank holidays. Flexibility is key in this industry, and showing that you're willing to work varied hours can give you an edge.
We think you need these skills to ace Cashier
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a cashier at Grosvenor. Familiarise yourself with their values and the importance of compliance with gambling regulations.
Tailor Your CV: Highlight any relevant experience in cash handling or customer service. Emphasise your numeracy skills and any previous roles that demonstrate your ability to manage finances accurately.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for working in a casino environment. Mention your willingness to learn about gambling legislation and how you align with Grosvenor's values of Service, Teamwork, Ambition, Responsibility, and Solutions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a cashier role.
How to prepare for a job interview at Grosvenor Casino
✨Show Your Customer Service Skills
As a cashier at Grosvenor, you'll be interacting with customers regularly. Make sure to highlight any previous experience in customer service during your interview. Share specific examples of how you've gone above and beyond to assist customers.
✨Demonstrate Your Numeracy Skills
Since the role involves handling large sums of cash, it's crucial to showcase your numeracy skills. Be prepared to discuss your experience with cash handling or accounting, and consider practicing some basic maths problems beforehand to boost your confidence.
✨Understand the Gambling Regulations
Familiarise yourself with the Gambling Act and its regulations. Showing that you have a basic understanding of these laws will demonstrate your commitment to compliance and the company's values, which is essential for the role.
✨Emphasise Teamwork and Collaboration
Grosvenor values teamwork, so be ready to discuss how you work well in a team environment. Share examples of past experiences where you collaborated effectively with colleagues to achieve a common goal, especially in high-pressure situations.
