Care Home Manager

The registered manager is the designated individual responsible for overseeing the day-to-day running of the home and ensuring a high quality of care is provided to residents.

They are accountable for compliance with healthcare regulations and standards, often set by organizations like the Care Quality Commission (CQC). The role is essential for maintaining a safe, supportive, and efficient environment for both residents and staff.

Ultimately, you will work directly with patients to help them improve their quality of life while living at Glendale Court.

Responsibilities

§ In consultation with GPs, District nursing team and Senior care Staff as appropriate, to develop individual Care Plans for new residents and to ensure there is a formal review on a regular and pre-planned basis.

§ To ensure that all duties undertaken by reporting staff are performed to required standards; and that all such staff contribute in a positive manner to provide a happy, efficient and homely atmosphere within the Home.

§ To ensure the provision of adequate staff cover for all shifts in line with statutory requirements. To actively be involved in the preparation of duty rotas as needed.

§ To actively recruit staff when needed in line with the homes recruitment policy.

§ To organise and manage staff training, document training plans and to ensure that Job Description requirements can be adequately fulfilled.

§ To assist in the assessment of staff performance (supervision and appraisal) at specified intervals and to implement disciplinary rules and procedures.

§ To be responsible for the receipt, handling, storage, and disposal of all medicines in line with appropriate legislation, ensure internal documented procedures, and to maintain the necessary records.

§ To supervise all aspects of catering in the home to ensure that required standards of Food Hygiene are achieved. To assist in the planning of menus, in particular assuring any special dietary requirements for residents are met.

§ To participate in the development of social activities for residents.

§ To ensure that the Home is cleaned, heated and maintained to standards required by the Registration Authority and the Environmental Health Office, as appropriate.

§ To conduct staff meetings and to ensure that the minutes of such meetings are communicated to all staff.

§ To generate all notifications in relation to accidents suffered by residents, staff or visitors in line with the requirements of R.I.D.D.O.R. (latest revision).

§ To keep abreast of all new legislation and regulations relating to Health & Safety, C.O.S.H.H., Fire Prevention and Care Standards, and to ensure effective communication of the same to staff. To amend policies and procedures or to produce new documents, as needed.

§ To ensure the smooth operation of the Home\’s Quality Management System, and that appropriate Quality Certification standards are achieved.

§ To assist the Proprietor in resolving and handling complaints received from residents, relatives and staff, as appropriate.

§ To manage vendor invoices upload to DEXT and send to head of operation by the agreed date.

§ Maintain a steady profit to ensure that the business remains financially stable and manage the agreed budget

§ Ensuring all recording systems and organizational documentation are of a high standard and kept up to date.

§ Must be able to adapt to and address situations quickly. Plan, develop, implement and assess approaches to promote health and wellbeing, whilst recognizing and reporting situations where there might be a need for protection.

§ Share in the coordination and chairing of staff, service user and relative meetings, as well as attending management meetings.

§ To share in implementing the quality assurance system and submit reports to the manager.

§ To develop and maintain all support plan/care records in accordance with the service’s policy and audit care records following company policy to ensure compliance.

§ Understand the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS), and to support the registered manager in facilitating best interest meetings. Ensuring the provision of the safest, least restrictive care possible for residents of HOME NAME.

§ To be compliant with all CQC KLOE – SAFE, RESPONSIVE, WELL-LED, EFFEVTIVE, CARING.