Junior IT Service Desk Support Analyst

This range is provided by dnevo Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Note: This is an onsite role 5 days per week with going Hybrid after probation pass. 1st Line —-> 2nd Line Support Technical Skills: Strong knowledge of Microsoft systems: Active Directory, Exchange (Azure/On-Prem), Microsoft Office 365. Proficiency with SCCM, Intune, and McAfee. Familiarity with Windows, iOS, and Android devices. Experience with hardware support for desktops, printers, and peripherals. Ability to troubleshoot and support Cisco VOIP (CUCM) and voice recording systems. Group Policy and PowerShell scripting experience. Communication and Training: Clear and concise written and verbal communication. Ability to provide basic training on existing applications. Analytical and Problem-Solving: Strong attention to detail for first-time fixes. Analytical problem-solving skills to diagnose technical issues. Teamwork and Initiative: Ability to work closely with global IT teams. Capable of taking initiative in a small team environment. Experience: Minimum of 2 years of relevant deskside support experience (ideally in Financial Services). Regulatory Awareness: Knowledge of IT compliance and security best practices, particularly in a financial services environment. Seniority level Associate Employment type Full-time Job function Information Technology Industries Financial Services and IT System Training and Support #J-18808-Ljbffr