Junior Financial Crime Analyst - Detection Team

What We’re All About at Kroo

Kroo has a big vision. To be the first Bank that is both trusted and loved by its customers. We’re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together.

About the Team

We are a multi-disciplined team of experienced technology, banking, customer experience, marketing, and legal professionals who share a passion for the company’s mission and believe in a collaborative approach to creating the greatest social bank. We are building a diverse team of inquisitive people who want to understand customer needs and behaviour so we can develop innovative products that change people’s lives for good.

What you’ll do:

• Support Daily Detection Operations: Play a vital role in the day-to-day operations of our Financial Crime Detection Team, helping ensure tasks and responsibilities are managed smoothly.
• Investigate Suspicious Activity: Examine transaction monitoring alerts to detect and investigate potentially suspicious activities.
• Assist Team Leadership: Work alongside the Detection Team Lead to support team goals and uphold quality standards.
• Conduct In-Depth Reviews: Perform detailed checks on periodic and enhanced due diligence alerts to verify compliance and accuracy.
• Spot Emerging Trends: Use data analysis to identify new financial crime trends and patterns.
• Oversee Payment Reviews: Carry out payment reviews efficiently, balancing risk management with customer experience.
• Collaborate with External Entities: Liaise with other financial institutions and law enforcement to address and prevent financial crime.
• Engage Across Departments: Work with various teams within the business to support company-wide financial crime prevention strategies.
• Enhance Processes: Assist in refining and updating existing processes, systems, and procedures to improve effectiveness.

This role is ideal for someone who’s passionate about financial crime detection and eager to deepen their skills in a dynamic and supportive environment.

Previous experience or even exposure to fraud prevention or financial crime operations. Strong problem-solving abilities and a proactive approach to learning and tackling challenges in financial crime detection. Readiness to handle escalations and support investigations, with enthusiasm for building skills in these areas. Ability to manage multiple tasks effectively, meet deadlines, and maintain high-quality standards in your work. Analytical mindset with a keen eye for identifying patterns and trends in data, supporting the detection of suspicious activity. Team-oriented, thriving in a collaborative and dynamic environment. Excellent written and verbal communication skills, essential for clear and effective reporting and collaboration.

What we offer:

• Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
• Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.
• Employer-sponsored volunteer program: We’re passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time.
• Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner.
• Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up.
• Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required.
• Modern office: When you’re in the office, you’ll enjoy access to our modern, bustling workspace in Central London.
• Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme.
• Electric Car scheme: We’re committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same.
• Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families.
• Room for growth: As a fast-paced, high-growth start-up, we’re dedicated to providing our employees with room to grow and excel.
• You get full healthcare for you and your nuclear family via Vitality.

Office/remote working and working times: The role will be hybrid, based in Manchester, meaning you’ll split your time between working from home and attending the office in Manchester city centre. Please note that onboarding and training will be conducted remotely. Our ambition is to be a truly 24/7 customer-focused bank. To help us achieve this, you’ll be working 5 shifts per week (Monday to Sunday), totaling 37.5 hours. Shifts will be scheduled in advance and typically fall between 07:00 and 19:30.

Diversity and Inclusion: We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.