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- Tasks: Join our team to manage operations in payments, loans, and finance across EMEA.
- Company: Be part of a dynamic organisation focused on operational excellence and innovation.
- Benefits: Enjoy a permanent role with opportunities for professional growth and development.
- Why this job: Make an impact by improving processes and driving standardisation in a collaborative environment.
- Qualifications: GCSEs in Maths & English required; A Levels or equivalent preferred.
- Other info: Contact Barbara Houghton with your CV to explore this exciting opportunity!
The predicted salary is between 43200 - 72000 £ per year.
Our client is seeking a VP EMEA Operations Service Management Assistant to join their team on a permanent basis.
Responsibilities (but not limited to):
- Operations to include, Payments, Corporate Loans, Trade Finance and Treasury.
- Create and maintain governance framework procedures with EMEA Branches.
- Challenge irregular handlings and inefficient operation flows and standardize where possible.
- Function as contact person with regards to any issues and concerns on services provided by service provider including EMEA Operations and offshored/outsourced parties.
- Identify opportunities for standardisation and obtain agreement from internal and external stakeholders.
- Implement process improvements and further standardisation of process between EMEA offices.
- Contribute to further Centralisation projects by gathering available materials to understand current process and system.
- Perform identified tasks as per plan within required timeline to contribute to achievement of overall goal of the initiative.
- Manage progress, issues and associated risks and provide status update in a timely manner to ensure visibility of the overall progress.
- Support team members in delivering the planned outputs not only by giving them guidance but from time to time carry out tasks in case of need.
- Promote offshoring/outsourcing initiatives.
Skills and Knowledge:
- Experience of back office operations and/or project management.
- Skill of issue solving, stakeholder management.
- Working knowledge of Microsoft products to Intermediate level (Word, Excel etc).
- Experience of creating and presenting materials in stakeholder forums (PowerPoint).
- A high degree of accuracy and attention to detail.
- Strong decision-making skills, with excellent communication (written and verbal skills).
- Recognise the need for change and the ability to generate new ideas.
- Educated to at least GCSE Grade C level or equivalent in Maths & English.
- A Level education or equivalent.
- Strong numerical skills.
- Excellent Microsoft Office skills (Word & Excel).
- A strategic approach, with the ability to lead and motivate your team members.
For more information on this role please contact Barbara Houghton by sending your CV and quoting ref 16839BH.
Assistant Vice President, EMEA Operations Service Management employer: Barbara Houghton
Contact Detail:
Barbara Houghton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Vice President, EMEA Operations Service Management
✨Tip Number 1
Familiarise yourself with the specific operations and services mentioned in the job description, such as Payments, Corporate Loans, and Trade Finance. Understanding these areas will help you engage in meaningful conversations during interviews and demonstrate your knowledge of the role.
✨Tip Number 2
Network with professionals in the EMEA Operations sector. Attend industry events or join relevant online forums to connect with individuals who may provide insights or even referrals for the position. Building relationships can significantly enhance your chances of landing the job.
✨Tip Number 3
Prepare to discuss your experience with process improvements and standardisation. Think of specific examples where you've successfully implemented changes in previous roles, as this aligns closely with the responsibilities outlined in the job description.
✨Tip Number 4
Brush up on your Microsoft Office skills, particularly Excel and PowerPoint. Being able to create and present materials effectively is crucial for this role, so consider taking a quick online course or tutorial to ensure you're confident in these tools.
We think you need these skills to ace Assistant Vice President, EMEA Operations Service Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in back office operations and project management. Emphasise your skills in stakeholder management and issue solving, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, address how your previous experiences align with the responsibilities outlined in the job description. Mention specific examples of process improvements you've implemented or governance frameworks you've created.
Showcase Your Microsoft Skills: Since the role requires a working knowledge of Microsoft products, ensure you mention your proficiency in Word, Excel, and PowerPoint. You could even provide examples of how you've used these tools in past roles to enhance your application.
Highlight Communication Skills: Given the importance of communication in this role, include examples of how you've effectively communicated with stakeholders or presented materials in forums. This will demonstrate your ability to convey information clearly and persuasively.
How to prepare for a job interview at Barbara Houghton
✨Understand the Role Thoroughly
Make sure you have a solid grasp of the responsibilities outlined in the job description. Familiarise yourself with operations like Payments, Corporate Loans, and Trade Finance, as well as the governance framework procedures. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Prepare for Stakeholder Management Questions
Given the emphasis on stakeholder management in this role, be ready to discuss your experience in this area. Think of specific examples where you've successfully managed stakeholders or resolved conflicts, and how those experiences can translate to the new role.
✨Showcase Your Problem-Solving Skills
The job requires strong issue-solving skills, so prepare to discuss challenges you've faced in previous roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Microsoft Office Proficiency
Since the role requires intermediate knowledge of Microsoft products, be prepared to discuss your experience with Word, Excel, and PowerPoint. You might even want to bring examples of materials you've created or presentations you've delivered to showcase your skills.
