Aderant is seeking a Professional Services Technical Consultant . Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; The Technical Consultant plays a key role in providing implementation, consulting, and technical expertise to clients during the deployment and integration of software solutions. This role involves working closely with clients to understand their business needs, configuring solutions to meet those needs, and ensuring successful project delivery. The Technical Consultant collaborates with internal teams and stakeholders to drive customer satisfaction, adoption, and project success. Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field (Master’s degree is a plus). Proven experience (typically 3-5 years) in professional services, consulting, or technical implementation roles, preferably in software or technology. Strong technical aptitude and proficiency in software configuration, system integration, and troubleshooting. Experience with MS SQL Server databases would be beneficial Other programming languages such as Python and C# is useful Experience with project management methodologies (e.g., Agile, Waterfall) and project delivery best practices. Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment. Willingness to travel occasionally to client sites for onsite engagements (travel requirements may vary). Translate client requirements into detailed implementation plans and solution designs. Configure software solutions based on client requirements, ensuring alignment with best practices and product capabilities. Test and validate configurations to ensure functionality, usability, and performance meet client expectations. Lead or support the implementation and deployment of software solutions, managing project timelines, milestones, and deliverables. Collaborate with project managers, technical teams, and stakeholders to execute project plans and ensure smooth project execution. Provide technical guidance and support during go-live activities, system integration, and user acceptance testing (UAT). Deliver product training sessions and workshops to client stakeholders, including end-users, administrators, and executives. Facilitate knowledge transfer and provide ongoing support to clients to ensure they maximize the value of the software solution. Monitor client satisfaction, gather feedback, and address concerns to ensure a positive customer experience and long-term retention. Collaborate effectively with sales, product management, support, and development teams to align on client requirements and project goals.
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Aderant Recruiting Team