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- Tasks: Manage critical incidents and ensure swift resolution in a fast-paced environment.
- Company: Join a leading financial firm known for its commitment to excellence and innovation.
- Benefits: Enjoy hybrid working options and the chance to work with top industry professionals.
- Why this job: Be at the forefront of incident management, making a real impact in a dynamic team.
- Qualifications: 8-10 years of experience in Major Incident Management, preferably in finance.
- Other info: Must be available for 24/7 shifts, including nights and weekends.
The predicted salary is between 48000 - 72000 £ per year.
Location: London / Sheffield, UK
Type: contract (Hybrid)
Mandatory Skills: ITIL Incident Management
Experience: 8-10 Years
- Strong Major Incident Management experience in managing incidents of a P1 level
- Working 24/7 365 shift pattern (including nights and weekends)
- UK based
- Experience in the financial industry
The individuals for these roles need to be very capable Major Incident Managers with strong command and control of the most critical incidents.
Major Incident Manager employer: Avance Consulting
Contact Detail:
Avance Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major Incident Manager
✨Tip Number 1
Network with professionals in the financial industry who have experience in Major Incident Management. Attend industry events or webinars to connect with potential colleagues and learn about their experiences.
✨Tip Number 2
Familiarise yourself with the latest ITIL practices and frameworks, especially those related to incident management. This will not only boost your confidence but also demonstrate your commitment to staying updated in your field.
✨Tip Number 3
Prepare for scenario-based interviews by practising how you would handle high-pressure situations involving P1 incidents. Think of specific examples from your past experience that showcase your command and control skills.
✨Tip Number 4
Research StudySmarter's company culture and values. Tailor your conversations during interviews to reflect how your personal values align with ours, particularly in relation to teamwork and effective communication during critical incidents.
We think you need these skills to ace Major Incident Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Major Incident Management experience, especially with P1 level incidents. Include specific examples from your previous roles in the financial industry to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your command and control skills during critical incidents. Mention your ability to work in a 24/7 shift pattern and how you thrive under pressure, as these are key aspects of the role.
Highlight Relevant Certifications: If you have any ITIL certifications or other relevant qualifications, make sure to include them prominently in your application. This will show your commitment to best practices in incident management.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial for a Major Incident Manager.
How to prepare for a job interview at Avance Consulting
✨Demonstrate Your ITIL Knowledge
Make sure to brush up on your ITIL Incident Management principles. Be prepared to discuss how you've applied these in past roles, especially in high-pressure situations.
✨Showcase Your Experience with P1 Incidents
Prepare specific examples of how you've managed P1 incidents. Highlight your decision-making process and the outcomes of those incidents to demonstrate your capability.
✨Emphasise Your Shift Flexibility
Since the role requires a 24/7 shift pattern, be ready to discuss your availability and any previous experience working non-standard hours. This shows your commitment to the role.
✨Highlight Financial Industry Experience
If you have experience in the financial sector, make sure to mention it. Discuss how this background has equipped you to handle incidents that may have significant business impacts.
