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- Tasks: Support network delivery teams and troubleshoot technical issues in smart metering.
- Company: Join a leading-edge technology business in the smart metering industry.
- Benefits: Enjoy remote work options, competitive salary, and exceptional perks.
- Why this job: Be part of a growing team with a focus on innovative IoT solutions.
- Qualifications: Strong grasp of networking systems, especially NB-IoT and LoRaWAN experience required.
- Other info: UK remote role with occasional travel to client sites.
The predicted salary is between 30000 - 35000 £ per year.
We’re supporting a leading-edge technology business as they continue to grow their UK operations within the smart metering industry. They are currently supporting a number of key clients with building network coverage and connectivity to support use of smart meter technology.
You’ll have a strong grasp of networking and communications systems – particularly low-power wide-area technologies such as NB-IoT and/or LoRaWAN and have experience of triaging technical issues. The role will be supporting network delivery teams in installation projects, and also providing continuous troubleshooting and support to a broad end client base.
This is an exciting chance to join a growing business, as they bolster their UK LoRaWAN team. Scope to work both remotely on a support basis, and on client site working on client installs, are available for this role. The role will be UK remote, with travel to client site required. The role is paying £30-35,000 plus some exceptional benefits.
Altech is acting as an agency with regard to this position.
Remote Support Engineer (m/w/d) employer: Altech Group Ltd
Contact Detail:
Altech Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Support Engineer (m/w/d)
✨Tip Number 1
Familiarise yourself with LoRaWAN and NB-IoT technologies. Understanding the specifics of these low-power wide-area networks will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the smart metering and IoT sectors. Engaging with industry experts on platforms like LinkedIn can provide insights into the company culture and current trends, which can be beneficial during discussions.
✨Tip Number 3
Prepare to discuss real-world troubleshooting scenarios. Think of examples where you've successfully resolved technical issues, as this will showcase your problem-solving skills and experience in a practical context.
✨Tip Number 4
Be ready to demonstrate your understanding of network delivery processes. Knowing how installations are carried out and the common challenges faced can set you apart from other candidates and show your readiness for the role.
We think you need these skills to ace Remote Support Engineer (m/w/d)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Remote Support Engineer, especially in relation to LoRaWAN and smart metering. Tailor your application to highlight relevant experience and skills that align with these requirements.
Highlight Technical Skills: Emphasise your knowledge of networking and communications systems, particularly low-power wide-area technologies like NB-IoT and LoRaWAN. Provide specific examples of how you've triaged technical issues in previous roles.
Showcase Problem-Solving Abilities: In your application, include instances where you've successfully resolved technical challenges or supported installation projects. This will demonstrate your capability to handle the troubleshooting aspect of the role.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the job description. Use keywords from the posting and ensure your documents are clear, concise, and free of errors. This shows attention to detail and genuine interest in the position.
How to prepare for a job interview at Altech Group Ltd
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of networking and communications systems, especially low-power wide-area technologies like NB-IoT and LoRaWAN. Be prepared to discuss specific technical issues you've triaged in the past and how you resolved them.
✨Demonstrate Problem-Solving Skills
During the interview, highlight your experience in troubleshooting and supporting network delivery teams. Share examples of how you've approached complex problems and the steps you took to find solutions, as this will show your capability in a support role.
✨Understand the Company and Its Clients
Research Altech and their key clients in the smart metering industry. Understanding their business model and the challenges they face will help you tailor your responses and demonstrate your genuine interest in the role.
✨Prepare for Remote Work Discussion
Since the role is remote with potential client site visits, be ready to discuss your experience with remote work and how you manage communication and collaboration in such settings. Highlight any tools or strategies you use to stay organised and effective while working remotely.
