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- Tasks: Lead and develop a dynamic sales team to achieve targets and enhance customer relationships.
- Company: Join Irby Utilities, a top player in utility distribution with nearly 100 years of experience.
- Benefits: Enjoy perks like flexible hours, tuition reimbursement, and comprehensive health plans.
- Why this job: Be part of a supportive culture that values teamwork and personal growth while making a community impact.
- Qualifications: Bring your sales leadership experience and strong analytical skills; a degree is preferred but not mandatory.
- Other info: We are committed to diversity and inclusion, ensuring equal opportunities for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Your next career opportunity. As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.
Job Summary: The Inside Sales Manager will monitor sales metrics and assist Branch/District Management in overseeing the entire sales administration process. This role will collaborate with various professional salespeople and operations staff, leveraging excellent communication skills and business acumen to foster teamwork, grow profitability, and achieve established KPI’s. The Inside Sales Manager further advances the performance of his/her team to overcome challenges and achieve specific goals.
Essential Duties & Responsibilities:
- Lead sales team in all aspects of work, elevating their individual abilities and performance to best serve respective customers and the business at large.
- Evaluate, develop, and train new employees and review progress of subordinates periodically with Branch or District Manager.
- Problem-solve with customers and coworkers with diplomacy and seek assistance when needed.
- Establish goals and objectives for assigned area to meet overall department goals; develop and implement new and revised methods or procedures to improve efficiency and help achieve goals.
- Resolve customer order problems and complaints promptly.
- Review complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution.
- Coach sales team to enhance product knowledge, including the make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
- Identify and utilize appropriate company and/or customer pricing systems.
- Ensure sales team is empowered to establish or improve relationships with customers to better understand sales territory, schedule and customer needs by phone and customer visits.
- Communicate with customers by phone or in person to lend direct assistance as needed.
- Describe and/or demonstrate product, using samples or catalog, and emphasises salable features.
- Help facilitate the sale of new or additional products.
- Sell and promote branch and company-wide promotions and specials as directed.
- Work with outside salespeople and management on sales strategy, target account development, and any other customer related issues.
Minimum Qualifications:
- Excellent interpersonal and team management skills.
- Proven work experience as an Inside Sales Representative and Leader.
- Proficient with CRM software and MS Excel.
- In-depth understanding of the sales administration process.
- Strong analytical and organizational skills.
- Numerical abilities and problem-solving mindset.
Preferred Qualifications:
- College degree in Sales, Business Administration, or relevant field; and Five to seven years related experience and/or training; or equivalent combination of education and experience.
Why work for Irby? Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.
Our Competitive Benefits:
- 401K Plan
- Competitive Medical Plans (medical, dental, and vision)
- Paid Time Off
- Paid Company Holidays
- Floating Holiday
- On Demand Pay
- Flexible Spending Accounts (Health and Dependent Care)
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts
- Long-term and Short-term Disability
- Life Insurance
About Irby: Irby is a leading fulfillment and solutions provider for utility and utility contracting marketplaces. Pairing nearly 100 years of utility experience with the industry’s top technologies and manufacturers, Irby is poised to provide innovative products and customized services to serve its nationwide client base best. Irby offers a complete portfolio to each of its core business segments: distribution, transmission, substation, generation, renewable energy, EPC, fiber/broadband communications, and gas.
Inside Sales Manager employer: Sonepar
Contact Detail:
Sonepar Recruiting Team
recruiting@sonepar-us.com
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Manager
✨Tip Number 1
Familiarise yourself with the utility industry and the specific services offered by Irby Utilities. Understanding their products and how they impact customers will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of Irby Utilities on platforms like LinkedIn. They can provide insights into the company culture and expectations for the Inside Sales Manager role, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience with CRM software and sales metrics in detail. Be ready to share specific examples of how you've used these tools to drive sales performance and improve team efficiency.
✨Tip Number 4
Demonstrate your leadership skills by preparing examples of how you've successfully coached and developed sales teams in the past. Highlighting your ability to elevate team performance will resonate well with the hiring managers.
We think you need these skills to ace Inside Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales management and team leadership. Use specific examples that demonstrate your ability to meet KPIs and improve team performance, as these are key aspects of the Inside Sales Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position at Irby Utilities. Mention how your skills align with their needs, particularly your experience with CRM software and your problem-solving abilities. Be sure to include why you want to work for Irby specifically.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For example, mention how you led a sales team to exceed targets or improved customer satisfaction ratings. This will help illustrate your capability to drive results.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial position.
How to prepare for a job interview at Sonepar
✨Showcase Your Leadership Skills
As an Inside Sales Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and developed sales teams in the past.
✨Demonstrate Your Problem-Solving Abilities
The role requires strong problem-solving skills. Think of specific instances where you've resolved customer issues or improved processes, and be ready to share these during the interview.
✨Familiarise Yourself with Their Products
Understanding the products and services offered by Irby Utilities is crucial. Research their offerings and be prepared to discuss how you can enhance product knowledge within your team.
✨Prepare for Behavioural Questions
Expect questions that assess your interpersonal skills and teamwork. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your relevant experiences.
