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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage daily parts orders efficiently.
- Company: Join Wajax, a leading industrial solutions provider in Canada since 1858.
- Benefits: Enjoy competitive health benefits, training opportunities, and exclusive discounts.
- Why this job: Be part of a passionate team making a difference in essential Canadian industries.
- Qualifications: High school diploma and two years of relevant experience required.
- Other info: Wajax promotes diversity and inclusion, welcoming applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Responsable d’offrir un haut niveau de service à la clientèle afin d’appuyer les activités de vente de services et de pièces au marché et d’expédier les demandes du service des pièces interne tout en maximisant la productivité et l’efficacité pour atteindre les objectifs.
Le rôle consiste à s’occuper du traitement quotidien des commandes de pièces pour les clients internes et externes, y compris la saisie, la commande et l’expédition des bons de commande. Appuyer les techniciens de service dans la recherche, l’approvisionnement, l’expédition et la livraison des demandes de pièces vers la zone de travail. Travailler avec les clients en personne, par téléphone ou par courriel de façon rapide et courtoise; offrir un excellent service et démontrer de bonnes capacités en vente lors d’appels téléphoniques faits à partir du bureau de commandes ou au comptoir d’accueil de la vente de pièces.
Rédiger des estimations précises, rapides et efficaces ainsi que la documentation pour toutes les transactions liées aux pièces. Remplacer et/ou aider le personnel de l’entrepôt pour le suivi et l’expédition des produits, tant chez la clientèle locale ou extérieure qu’entre les succursales. Amorcer les retours de pièces pour les nouveaux articles et les articles de garantie en plus de remplir les documents requis. Travailler de façon sécuritaire et maintenir la zone de travail propre et bien rangée en tout temps.
Éducation: Secondaire 5 ou l’équivalent;
Expérience professionnelle: Deux ans d’expérience de travail pertinente; de l’expérience antérieure dans l’industrie des pièces de série lourde ou dans le secteur des services est un atout.
Connaissances: Expérience dans les activités reliées aux fournisseurs de pièces, à l’approvisionnement et à la génération de devis de pièces.
Aptitudes: Microsoft Office, y compris Outlook, Excel, Word et PowerPoint.
Représentant des pièces employer: Wajax Limited
Contact Detail:
Wajax Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Représentant des pièces
✨Tip Number 1
Familiarise yourself with the specific parts and services offered by Wajax. Understanding their product range will not only help you answer customer queries effectively but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Since you'll be interacting with clients both in person and over the phone, being able to convey information clearly and courteously is crucial for success in this position.
✨Tip Number 3
Get comfortable with Microsoft Office tools, particularly Excel and Outlook. Being proficient in these applications will help you manage orders and communicate efficiently with both customers and internal teams.
✨Tip Number 4
Network with professionals in the heavy parts industry. Attend relevant events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals that could enhance your application.
We think you need these skills to ace Représentant des pièces
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Représentant des pièces. Highlight your customer service skills and experience in handling parts orders in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in sales and customer service, particularly in the heavy parts industry. Use specific examples that demonstrate your ability to manage orders and support technicians.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the parts supply chain. Mention any relevant software skills, such as Microsoft Office, that will help you excel in this role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wajax Limited
✨Know Your Products
Familiarise yourself with the types of parts and services offered by the company. Being able to discuss specific products and their applications will demonstrate your knowledge and enthusiasm for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle inquiries quickly and courteously, as this is crucial for the position.
✨Demonstrate Technical Skills
Be ready to discuss your experience with Microsoft Office and any relevant software. You might be asked to perform a task using Excel or Word, so brush up on your skills beforehand.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This shows your interest and helps you understand if the company culture aligns with your values.
