Care Scheduler

We are seeking a highly organised and detail-oriented Scheduler to join our team. The ideal candidate will play a crucial role in managing appointments, coordinating schedules, and ensuring efficient operations within the office. This position requires strong administrative skills and the ability to communicate effectively with various stakeholders. Duties Manage and coordinate daily schedules for staff and resources. Communicate regularly with clients and their families to review care arrangements and ensure satisfaction, escalating issues where needed. Collaborate with the Registered Care Manager, Client Services Manager, and Quality Team to ensure service delivery aligns with CQC standards and internal quality expectations. Contribute to quality assurance activities, such as feedback calls, reviews, and documentation checks, to support the delivery of outstanding care. Schedule appointments, meetings, and events while ensuring optimal use of time. Maintain accurate records of all scheduled activities and changes. Communicate with clients and team members regarding scheduling needs and updates. Assist in the preparation of reports related to scheduling and resource allocation. Support administrative tasks as needed to ensure smooth office operations. Handle any scheduling conflicts or issues that arise promptly and professionally. Qualifications Proven experience in an office or administrative role is preferred. Excellent organisational skills with a keen attention to detail. Strong communication skills, both written and verbal. Proficiency in using scheduling software and Microsoft Office Suite. Ability to multitask and manage time effectively in a fast-paced environment. A proactive approach to problem-solving with strong decision-making capabilities. If you are passionate about organisation and efficiency, we encourage you to apply for this exciting opportunity as a Scheduler. Job Type: Full-time Pay: 28,000.00- 30,000.00 per year Schedule: Monday to Friday Weekend availability #J-18808-Ljbffr