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- Tasks: Manage schedules, coordinate appointments, and ensure smooth office operations.
- Company: Join a dedicated team focused on delivering outstanding care services.
- Benefits: Enjoy a full-time role with competitive pay and a supportive work environment.
- Why this job: Be part of a mission-driven team that values organisation and efficiency.
- Qualifications: Experience in an administrative role, strong communication, and organisational skills required.
- Other info: Monday to Friday schedule with potential weekend availability.
The predicted salary is between 24000 - 42000 £ per year.
We are seeking a highly organised and detail-oriented Scheduler to join our team. The ideal candidate will play a crucial role in managing appointments, coordinating schedules, and ensuring efficient operations within the office. This position requires strong administrative skills and the ability to communicate effectively with various stakeholders.
Duties
- Manage and coordinate daily schedules for staff and resources.
- Communicate regularly with clients and their families to review care arrangements and ensure satisfaction, escalating issues where needed.
- Collaborate with the Registered Care Manager, Client Services Manager, and Quality Team to ensure service delivery aligns with CQC standards and internal quality expectations.
- Contribute to quality assurance activities, such as feedback calls, reviews, and documentation checks, to support the delivery of outstanding care.
- Schedule appointments, meetings, and events while ensuring optimal use of time.
- Maintain accurate records of all scheduled activities and changes.
- Communicate with clients and team members regarding scheduling needs and updates.
- Assist in the preparation of reports related to scheduling and resource allocation.
- Support administrative tasks as needed to ensure smooth office operations.
- Handle any scheduling conflicts or issues that arise promptly and professionally.
Qualifications
- Proven experience in an office or administrative role is preferred.
- Excellent organisational skills with a keen attention to detail.
- Strong communication skills, both written and verbal.
- Proficiency in using scheduling software and Microsoft Office Suite.
- Ability to multitask and manage time effectively in a fast-paced environment.
- A proactive approach to problem-solving with strong decision-making capabilities.
If you are passionate about organisation and efficiency, we encourage you to apply for this exciting opportunity as a Scheduler.
Care Scheduler employer: Diamond Care Limited
Contact Detail:
Diamond Care Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Scheduler
✨Tip Number 1
Familiarise yourself with common scheduling software and tools that are widely used in the care sector. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed schedules or resolved conflicts in previous roles. This will help illustrate your ability to handle the responsibilities of a Care Scheduler.
✨Tip Number 3
Research the CQC standards and internal quality expectations relevant to the role. Understanding these guidelines will not only prepare you for potential questions but also demonstrate your commitment to delivering outstanding care.
✨Tip Number 4
Practice your communication skills, especially in scenarios where you might need to handle difficult conversations or scheduling conflicts. Being able to communicate effectively with clients and team members is crucial for this position.
We think you need these skills to ace Care Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and administrative experience. Include specific examples of how you've managed schedules or coordinated appointments in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for organisation and efficiency. Mention your familiarity with scheduling software and how your communication skills can enhance client satisfaction.
Showcase Relevant Experience: When detailing your work history, focus on roles that required strong attention to detail and effective communication. Highlight any experience you have with quality assurance activities or working within regulatory standards.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Scheduler role.
How to prepare for a job interview at Diamond Care Limited
✨Showcase Your Organisational Skills
As a Care Scheduler, your ability to manage appointments and coordinate schedules is crucial. Be prepared to discuss specific examples from your past experiences where you successfully organised complex schedules or handled multiple tasks simultaneously.
✨Demonstrate Effective Communication
Strong communication skills are essential for this role. During the interview, highlight instances where you effectively communicated with clients, team members, or stakeholders to resolve issues or ensure satisfaction. This will show that you can handle the interpersonal aspects of the job.
✨Familiarise Yourself with CQC Standards
Understanding the Care Quality Commission (CQC) standards is important for this position. Research these standards beforehand and be ready to discuss how you would ensure compliance in your scheduling and coordination efforts.
✨Prepare for Problem-Solving Scenarios
Expect questions about how you would handle scheduling conflicts or unexpected issues. Prepare some scenarios where you successfully resolved similar problems in the past, showcasing your proactive approach and decision-making capabilities.
