Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic retail team and ensure an exceptional customer experience.
- Company: Join New Balance, a family-oriented sportswear brand committed to growth and community.
- Benefits: Enjoy competitive pay, bonuses, generous discounts, and flexible uniforms.
- Why this job: Be part of a vibrant culture that values passion, teamwork, and personal development.
- Qualifications: Retail experience is a plus; strong communication and customer service skills are essential.
- Other info: Flexible hours, including weekends, and opportunities for project involvement across Europe.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers and motivating a team. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
- Open and close the store following the correct company procedures
- Encourage continuous improvement through ongoing feedback
- Support the Store Management team on overall store and back of house standards
- Assist in training and coaching Associates
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties as required from the management team
REQUIREMENTS FOR SUCCESS:
- Team Player
- Previous retail experience desirable or proven experience in a team environment
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Understanding of POS register systems
- Effective communication skills
- Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS:
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Retail Supervisor (38 hours) - Glasgow employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor (38 hours) - Glasgow
✨Tip Number 1
Familiarise yourself with New Balance's brand values and product offerings. Understanding their mission and how they engage with customers will help you demonstrate your passion for the brand during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. Highlighting specific instances where you went above and beyond can set you apart from other candidates.
✨Tip Number 3
Be ready to discuss your experience in team environments. Since the role requires motivating a team, think of ways you've contributed to team success and how you can bring that energy to New Balance.
✨Tip Number 4
Prepare to talk about your flexibility and willingness to work varied hours, including weekends and holidays. This shows your commitment to the role and aligns with the company's needs for a Retail Supervisor.
We think you need these skills to ace Retail Supervisor (38 hours) - Glasgow
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Balance as a brand. Highlight your passion for sportswear and how you can embody their values in your application.
Tailor Your CV: Make sure your CV reflects relevant retail experience and customer service skills. Emphasise any previous roles where you motivated a team or improved store performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've engaged customers and contributed to team success in past positions.
Highlight Key Skills: In your application, focus on skills mentioned in the job description, such as effective communication, flexibility, and understanding of retail operations. Use concrete examples to demonstrate these abilities.
How to prepare for a job interview at New Balance
✨Show Your Passion for Retail
Make sure to express your genuine love for retail during the interview. Share specific examples of how you've engaged with customers in the past and what excites you about working in a retail environment.
✨Demonstrate Teamwork Skills
As a Retail Supervisor, being a team player is crucial. Prepare to discuss your previous experiences working in teams, how you motivated others, and any challenges you overcame together.
✨Understand Customer Service Excellence
Be ready to talk about what customer service means to you. Highlight instances where you went above and beyond to ensure customer satisfaction, as this aligns with the company's focus on delivering a great customer journey.
✨Familiarise Yourself with Company Values
Research New Balance's brand values and culture. During the interview, relate your personal values to theirs, showing that you're not just looking for a job, but a place where you can grow and contribute meaningfully.
