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- Tasks: Manage crew operations, ensure compliance, and enhance service delivery in a dynamic maritime environment.
- Company: Join V., a global leader in ship management and marine services, dedicated to excellence and innovation.
- Benefits: Enjoy competitive salary, career growth opportunities, and a vibrant workplace culture.
- Why this job: Be part of a team that values collaboration, challenges the norm, and makes a real impact in maritime services.
- Qualifications: Experience in maritime industries, strong customer service skills, and proficiency in technology and data analysis required.
- Other info: Applications close on 15 Jun 2025; don't miss your chance to join a leading maritime company!
The predicted salary is between 36000 - 60000 £ per year.
Full details of the job.
Employment Type: Permanent
Location: Southampton, United Kingdom
Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. provides quality and efficiency across sectors, including crew management, recruitment, ship management, technical services, and supporting management and commercial services. Our values—We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver—are at the core of our strategy of Investing in Talent. We are always interested in talented individuals who demonstrate these values and can deliver excellent service to stakeholders.
Overall Purpose of The Job: The role ensures compliance with customer agreements, budget ownership, workforce planning, engagement, crew retention, and service delivery. It acts as the primary interface between Seafarers, Fleet Management, Crewing Operations, and external stakeholders, ensuring the execution of crew-related activities.
Key Responsibilities and Tasks
- Crew Management & Service Delivery: Ensure all duties comply with VMS, national, and international statutory requirements. Collaborate with Fleet Cell and Marine HR to ensure service delivery as per contracts. Serve as escalation point for crew-related issues, working with Fleet Managers and Crewing Operations. Deliver on KPIs related to crew management, including budget responsibilities. Utilize ShipSure effectively for all crewing activities and coordinate with teams for vessel crew management.
- Crew Planning & Workforce Management: Manage crew engagement and welfare. Maintain effective crew rotation plans aligned with global principles and guided by Global Pool Managers. Identify candidates for vacancies, escalate critical issues, and support crew pool management. Assist in vessel transitions and support career development and performance monitoring of seafarers. Address crew retention risks by engaging with key stakeholders.
- Budget Management & Operational Efficiency: Manage vessel budgets, including negotiations and reporting. Contribute to budget preparation with insights on wages, benefits, and costs. Monitor service performance and budget reviews, recommending improvements.
- Compliance, Industrial Relations & HSSEQ Support: Ensure compliance with maritime regulations and flag state requirements. Manage urgent crew changes and vacancies efficiently. Support HSSEQ in accident investigations and corrective actions. Maintain data quality and support quality assurance processes.
- Stakeholder Engagement & Process Improvement: Participate in new business proposals and onboarding processes. Collaborate with stakeholders, including seafarers, to ensure excellent service. Promote V.Group and Marine HR services and initiatives. Provide feedback on process improvements and digital tools. Deliver transparent, data-driven client reports.
What can I expect in return? V. Group offers a competitive salary and benefits, with opportunities for career growth and personal development. Join a leading maritime company with exciting future plans.
Essential: Experience in maritime or shipping industries. Knowledge of crew operations, planning, and workforce management. Proven customer service skills and stakeholder relationship building. Excellent organizational, problem-solving, and communication skills. Ability to manage budgets, reports, and KPIs effectively. Proficiency in technology and data analysis.
Desirable: Proficiency in ShipSure and planning tools. Multinational work experience.
Applications Close Date: 15 Jun 2025
Crew Management Partner employer: Oceanic
Contact Detail:
Oceanic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Management Partner
✨Tip Number 1
Familiarise yourself with the maritime industry and the specific challenges it faces. Understanding the nuances of crew management and operations will help you stand out during discussions with our team.
✨Tip Number 2
Network with professionals in the shipping and maritime sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into best practices in crew management.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've successfully managed crew-related issues in the past. Be ready to discuss these scenarios during your interview to showcase your experience.
✨Tip Number 4
Showcase your proficiency with technology, especially tools like ShipSure. If you have experience with similar software, be prepared to discuss how you've used it to improve crew management processes.
We think you need these skills to ace Crew Management Partner
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Crew Management Partner position. Familiarise yourself with V.'s values and how they align with your own experiences.
Tailor Your CV: Customise your CV to highlight relevant experience in maritime or shipping industries, particularly focusing on crew operations and workforce management. Use specific examples that demonstrate your customer service skills and ability to manage budgets.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your understanding of V.'s core values. Explain how your background and skills make you a perfect fit for the role and how you can contribute to their mission.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your application is clear, concise, and professional, as attention to detail is crucial in this role.
How to prepare for a job interview at Oceanic
✨Understand the Company Values
Before your interview, make sure you familiarise yourself with V's core values: We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver. Be prepared to discuss how your personal values align with these and provide examples from your past experiences.
✨Showcase Your Maritime Knowledge
Since the role requires experience in maritime or shipping industries, brush up on relevant industry knowledge. Be ready to discuss crew operations, planning, and workforce management, as well as any specific experiences you've had that relate to these areas.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle crew-related issues. Think of scenarios where you successfully managed budgets, resolved conflicts, or improved service delivery, and be ready to share these stories.
✨Demonstrate Your Tech Savviness
Proficiency in technology and data analysis is essential for this role. Familiarise yourself with tools like ShipSure and be prepared to discuss how you've used technology to enhance efficiency in previous roles. Highlight any experience you have with data-driven decision-making.
