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- Tasks: Join our team as a Cloud Engineer, supporting customers and enhancing cloud solutions.
- Company: Telent is dedicated to building critical networks and digital solutions across the UK.
- Benefits: Enjoy 26 days annual leave, health support, and a company pension scheme.
- Why this job: Work with talented specialists and make a real impact in communities through technology.
- Qualifications: Experience in cloud technologies, Azure, Linux, and strong communication skills are essential.
- Other info: This role offers a hybrid work model and opportunities for ongoing development.
The predicted salary is between 36000 - 60000 £ per year.
Location: Southampton
Job type: Full time, permanent
Job ref: 1415
Telent's Network Services division is seeking a Cloud Engineer to join our engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth through challenging projects. The Cloud Engineer will develop and maintain relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and service teams to ensure high customer satisfaction. Our teams are committed to bringing digital solutions to infrastructure and communities across the country, making a significant impact by building and maintaining critical networks and systems.
What you’ll do:
- Train staff and customers on products and solutions.
- Support professional services and sales opportunities.
- Monitor customer incidents and report issues.
- Identify trends and security threats impacting customers.
- Manage documentation related to customer platforms and services.
- Follow internal processes for tasks and reporting.
- Assist with Proof of Concept, Type Approval, and lab testing activities.
- Create technical documentation and Statements of Work.
- Review engineering documentation.
- Help with equipment pre-staging for customer sites.
- Attend customer meetings as required.
- Ensure accurate timekeeping and expense reporting.
- Maintain certifications aligned with role objectives.
- Adhere to GDPR and security policies.
Who you are:
The ideal candidate has an interest in Cloud technologies, some Azure knowledge, Linux, MS SCCM, and MS Exchange experience. You should have a strong work ethic, a can-do attitude, and experience in medium to large support environments, with on-premise cloud services experience.
Certifications:
- MCSA, VCP (desirable)
- Networking and SQL Server knowledge
- Azure MFA and Identity Services familiarity
- Experience with VMware vCloud Director
Skills:
- Leadership qualities and excellent communication skills
- Problem-solving passion and ability to work independently or in teams
What we offer:
- A diverse career with opportunities for development, learning, and impact.
- We promote an inclusive culture that values diversity and supports your growth.
- 26 days annual leave plus options to buy/sell days
- Company pension scheme
- Family-friendly policies
- Health and wellbeing support
- Discount schemes
- Ongoing development support
Our values:
- Be Inclusive
- Take Responsibility
- Collaborate
- Be Customer-focused
Cloud Services Engineer (Previous Relevant Experince is Required) employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Services Engineer (Previous Relevant Experince is Required)
✨Tip Number 1
Familiarise yourself with the specific cloud technologies mentioned in the job description, such as Azure and VMware vCloud Director. This will not only help you understand the role better but also allow you to speak confidently about your experience during interviews.
✨Tip Number 2
Network with current or former employees of Telent on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your previous relevant experience in medium to large support environments. Be ready to share specific examples of how you've handled customer incidents or security threats, as this aligns closely with the responsibilities of the Cloud Engineer role.
✨Tip Number 4
Showcase your problem-solving skills by preparing scenarios where you've successfully resolved technical issues. This will demonstrate your ability to think critically and work independently, which are key qualities for the position.
We think you need these skills to ace Cloud Services Engineer (Previous Relevant Experince is Required)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cloud technologies, Azure, and any other skills mentioned in the job description. Use specific examples to demonstrate your expertise in these areas.
Craft a Compelling Cover Letter: Write a cover letter that connects your previous experience with the responsibilities of the Cloud Services Engineer role. Emphasise your problem-solving skills and ability to work both independently and in teams.
Showcase Certifications: If you have certifications like MCSA or VCP, make them prominent in your application. Mention how these qualifications relate to the job and how they can benefit the company.
Highlight Soft Skills: In addition to technical skills, highlight your leadership qualities and communication skills. Provide examples of how you've successfully collaborated with teams or trained others in your previous roles.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Cloud Knowledge
Make sure to brush up on your knowledge of cloud technologies, especially Azure. Be prepared to discuss your previous experiences with cloud services and how they relate to the role at Telent.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled challenges in past roles, particularly in medium to large support environments. Highlight your ability to identify trends and security threats, as this is crucial for the position.
✨Communicate Effectively
Since the role involves training staff and customers, practice explaining complex technical concepts in simple terms. Good communication skills are essential, so be ready to demonstrate your ability to engage with both technical and non-technical audiences.
✨Understand the Company Culture
Familiarise yourself with Telent's values, such as inclusivity and customer focus. During the interview, express how your personal values align with theirs and how you can contribute to their mission of building critical networks and systems.
