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For Companies At a Glance
- Tasks: Lead architectural vision and strategy for ServiceNow implementations, guiding clients through complex decisions.
- Company: Join a pioneering consultancy with industry veterans focused on enterprise-scale transformation.
- Benefits: Enjoy flexible working, competitive salary, bonus scheme, private medical insurance, and 25 days annual leave.
- Why this job: Be part of an innovative team shaping the future of ServiceNow with cutting-edge technology.
- Qualifications: 10+ years in architecture roles, deep ServiceNow knowledge, and strong stakeholder communication skills required.
- Other info: Opportunity to mentor teams and engage with senior clients while driving impactful digital transformations.
The predicted salary is between 43200 - 72000 £ per year.
Location: Flexible (with travel to London)
Employment Type: Full-Time
About the Role
Are you a visionary architect with deep ServiceNow expertise and a passion for enabling enterprise-scale transformation? We are hiring a Senior Solution Architect. This is a rare opportunity to influence platform strategy and architectural direction from the ground up, working alongside some of the sharpest minds in the ServiceNow ecosystem. Focused on the most advanced areas of the platform, including ITX, CSM, Automation, and Agentic AI, you will own architecture across major programmes, guiding clients through complex decisions and ensuring alignment with strategic business outcomes.
Key Responsibilities
- Architecture & Innovation – Shape platform strategy and lead the architectural vision across multi-domain implementations, aligning to business goals.
- Solution Oversight – Ensure design integrity, scalability, and alignment with best practices across pre-sales and delivery.
- Client Leadership – Act as a trusted advisor to senior stakeholders, bridging business requirements with platform capability to drive value.
- Governance & Improvement – Lead platform governance, design standards, and continuous improvement to unlock long-term value.
- Team Development – Mentor and support high-performing onshore and offshore architecture teams to build internal capability.
What We’re Looking For
You are a technically strong, commercially aware architect with the ability to lead transformation initiatives and engage senior clients with confidence. You bring deep ServiceNow platform knowledge and the ability to translate architecture into business value.
Key Competencies
- Architectural Authority – CMA or CTA preferred, with expert-level ServiceNow platform knowledge.
- Strategic Thinking – Ability to connect architecture to business outcomes, commercial models, and long-term value.
- Stakeholder Communication – Clear, confident communicator who can distil technical complexity into strategic narratives.
- Leadership & Influence – Natural leader and coach, with the ability to guide diverse teams and influence direction at the senior level.
- Innovation-Driven – Passion for emerging platform capabilities including AI, Automation, and Next-Gen Experiences.
Qualifications & Experience
- 10+ years in architecture or senior solution design roles, with a strong focus on ServiceNow.
- Demonstrable success in enterprise digital transformation programmes.
- Experience leading technical governance and end-to-end solution ownership.
- Strong stakeholder presence, especially with CxO and SVP-level audiences.
- Experience managing offshore/onshore delivery teams.
- ServiceNow certifications (CMA, CTA) highly desirable.
- Must be able to provide strong references from previous enterprise-level engagements.
What’s on Offer
- Competitive Salary – Based on experience.
- Bonus Scheme – Performance-driven financial incentives.
- Flexible Working – Remote-first model with occasional travel to London.
- 25 Days Annual Leave – Plus UK public holidays.
- Private Medical Insurance – Comprehensive health cover.
- Life Insurance – Financial protection for your family.
- Enhanced Sick Pay – Supporting you through life’s challenges.
- Training & Development – Certification support and continuous learning.
- Community Volunteering Day – A day dedicated to giving back.
If you're ready to take the architectural lead in a pioneering consultancy backed by industry veterans and an ambitious vision, apply now or get in touch for a confidential conversation.
ServiceNow Solutions Architect employer: TQ IMA
Contact Detail:
TQ IMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Solutions Architect
✨Tip Number 1
Network with professionals in the ServiceNow ecosystem. Attend industry events, webinars, or local meetups to connect with other architects and potential colleagues. This can help you gain insights into the latest trends and possibly get referrals.
✨Tip Number 2
Showcase your expertise by contributing to online forums or writing articles about ServiceNow solutions. This not only demonstrates your knowledge but also positions you as a thought leader in the field, making you more attractive to potential employers.
✨Tip Number 3
Prepare for interviews by familiarising yourself with common architectural challenges faced by enterprises using ServiceNow. Be ready to discuss how you've successfully navigated similar situations in the past, highlighting your problem-solving skills.
✨Tip Number 4
Research StudySmarter's current projects and initiatives related to ServiceNow. Understanding our goals and challenges will allow you to tailor your discussions during interviews, demonstrating your genuine interest in contributing to our success.
We think you need these skills to ace ServiceNow Solutions Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in architecture and ServiceNow. Focus on specific projects where you've led transformation initiatives and emphasise your technical governance skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for ServiceNow and how your expertise aligns with the company's goals. Mention your ability to bridge business requirements with platform capabilities and your experience with senior stakeholders.
Showcase Relevant Certifications: If you have ServiceNow certifications like CMA or CTA, make them prominent in your application. These credentials can significantly enhance your profile and demonstrate your commitment to the field.
Prepare for Technical Questions: Anticipate technical questions related to ServiceNow architecture and be ready to discuss your previous projects in detail. Highlight your strategic thinking and how you've driven value through architectural decisions.
How to prepare for a job interview at TQ IMA
✨Showcase Your ServiceNow Expertise
Make sure to highlight your deep knowledge of the ServiceNow platform during the interview. Be prepared to discuss specific projects where you've successfully implemented solutions, particularly in areas like ITX, CSM, and Automation.
✨Demonstrate Strategic Thinking
Employ examples that illustrate how you've connected architectural decisions to business outcomes. This will show your ability to think strategically and align technology with business goals, which is crucial for this role.
✨Communicate Clearly and Confidently
Practice distilling complex technical concepts into clear, strategic narratives. The ability to communicate effectively with senior stakeholders is key, so ensure you can convey your ideas succinctly and confidently.
✨Prepare for Leadership Questions
Expect questions about your leadership style and experience managing teams. Be ready to share how you've mentored others and influenced direction at a senior level, as this is an important aspect of the role.
