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For Companies At a Glance
- Tasks: Join us as an Associate Administrator to manage our digital platform and enhance IT services.
- Company: Thrive is a cutting-edge tech provider specialising in Cyber Security and Cloud solutions.
- Benefits: Enjoy a dynamic work environment with training, mentorship, and opportunities for career growth.
- Why this job: Be part of a culture that values innovation, teamwork, and personal development.
- Qualifications: 0-2 years of ServiceNow experience or similar tools; strong problem-solving and communication skills required.
- Other info: Ideal for those eager to tackle complex challenges and make a real impact.
The predicted salary is between 28800 - 42000 £ per year.
About Us
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus on NextGen services help us stand out among our peers. Thrive seeks individuals who view their weekdays not just as 'a job' but as an opportunity to develop valuable skills that ignite their passion and lead to a career. If you thrive in a work-hard, play-hard environment and seek guidance, training, and experience to build a lucrative career, welcome to Thrive!
Position Overview
At Thrive, IT is our core business, and ServiceNow is central to our digital platform and strategy. We utilize ITSM, ITOM, ITBM, and CSM to deliver exceptional management over a CMDB of numerous companies. We facilitate digital transformation through our customer portal and process automation from workplace to cloud. Our roadmap includes the new Now Experience, mobile and chat functionalities, AI capabilities, and ongoing efforts to digitize repetitive work using code, flows, configurations, and integrations. Every team member has the opportunity to solve complex business, IT, and human challenges leveraging ServiceNow’s extensive technical capabilities.
Qualifications
- 0-2+ years of ServiceNow experience, preferably in: ITSM, CSM, Domain Separation, ITOM, ITBM, CMDB
- 0-2 years as a ServiceNow Administrator or experience with similar tools such as ConnectWise, Autotask, etc.
- Basic understanding of form updates, UI policies, business rules, ACLs, catalog items, etc.
- Experience in coordinating tasks and managing projects.
- Ability to gather requirements from stakeholders and liaise with developers for execution.
- Strong problem-solving skills.
- ITIL experience is a plus.
- Certified ServiceNow Administrator is a plus.
- Respectful and clear communication skills are essential.
- A positive sense of self, capabilities, limitations, humor, and humility.
- Relevant education that supports your decision-making and opinions.
- An appreciation for the fluidity and incompleteness of requirements, including those listed here.
Associate Administrator, Digital Platform employer: Storagepipe, a THRIVE Company
Contact Detail:
Storagepipe, a THRIVE Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Administrator, Digital Platform
✨Tip Number 1
Familiarise yourself with ServiceNow's functionalities, especially ITSM, ITOM, and CSM. Understanding these areas will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Thrive on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully tackled challenges. This will resonate well with Thrive's focus on solving complex business and IT issues.
✨Tip Number 4
Demonstrate your eagerness to learn and grow within the role. Thrive values individuals who are looking to develop their skills, so expressing your passion for continuous improvement can set you apart from other candidates.
We think you need these skills to ace Associate Administrator, Digital Platform
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Thrive's mission and values. Highlight how your skills and experiences align with their focus on Cyber Security, Hybrid Cloud, and digital transformation in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially any work with ServiceNow or similar tools. Emphasise your problem-solving skills and any project management experience that relates to the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company culture. Discuss specific examples of how you've thrived in a fast-paced environment and your eagerness to develop your skills further.
Highlight Relevant Qualifications: If you have any certifications, such as a Certified ServiceNow Administrator or ITIL experience, make sure to mention these prominently. They can set you apart from other candidates.
How to prepare for a job interview at Storagepipe, a THRIVE Company
✨Understand ServiceNow Inside Out
Make sure you have a solid grasp of ServiceNow and its functionalities, especially ITSM, CSM, ITOM, and ITBM. Be prepared to discuss how you've used these tools in the past or how you would approach using them in real-world scenarios.
✨Showcase Your Problem-Solving Skills
Thrive values strong problem-solving abilities. Prepare examples from your previous experiences where you successfully tackled challenges, particularly in a tech environment. This will demonstrate your capability to handle complex issues.
✨Communicate Clearly and Respectfully
Effective communication is key. Practice articulating your thoughts clearly and respectfully, especially when discussing technical concepts. This will show that you can liaise effectively with both stakeholders and developers.
✨Embrace the Company Culture
Familiarise yourself with Thrive's work-hard, play-hard culture. Be ready to express how you align with this ethos and how you can contribute positively to the team dynamic. A good cultural fit is often just as important as technical skills.
