Telesales Specialist

Package Description: #INDMP • Bonus scheme • Cycle to work scheme • 25 days annual leave plus bank holidays, with options to buy and sell leave each year • Enhanced maternity and paternity leave • Wellbeing Scheme through Health Shield, offering unlimited access to GPs and counselling for colleagues and dependents, plus cashback on health and wellbeing treatments • Employee Support including Life Assurance and critical illness pay • 24/7 Colleague Assistance Programme and Financial Wellbeing Support, with access to affordable loans, savings, advanced earned pay, and financial education via Salary Finance • Online savings options for major retailers, utilities, entertainment, and more About Our Opportunity: Are you passionate about sales and engaging with customers? Do you thrive in a team that values your dedication? We are seeking sales superstars to enhance sales within our current customer base and convert cold calls into new customers. We value individuals who care deeply about sales and are committed to achieving results. The primary role of the Telesales Specialist is to make outbound calls to existing and prospective customers to grow our customer base and drive new business sales. You will promote our brand, uphold our values, and foster customer loyalty. What You Will Be Doing: These responsibilities highlight the core focus areas and demonstrate the role\’s impact on our success: Engage potential customers with enthusiasm and personality, ensuring a positive experience Master our products and services to answer questions, provide solutions, and showcase our offerings Build and maintain strong, loyal customer relationships by actively listening and delivering on promises Craft compelling sales pitches with support and guidance Close deals by converting leads into customers and exceeding sales targets Collaborate with other departments to find solutions and share feedback Communicate clearly and professionally, adapting style as needed Maintain accurate customer records and ensure proper follow-up Have fun and encourage a positive team environment Uphold the three pillars of EMR: People, Profit, and Planet About You: • Tenacious, resilient, and positive • Adaptable to different customer needs and personalities • Motivated, self-aware, and competitive • Team-oriented and collaborative • Willing to take on challenges and learn • Detail-oriented and trustworthy Who We Are: Our purpose is to create a future where materials are reused, not extracted from the planet. We recycle 10 million tonnes of metals and plastics annually, saving 19 million tonnes of carbon emissions, reducing landfill waste, and protecting resources. We value our team members and strive to create an environment of belonging, support, and growth. We are proud of our Great Place To Work status and our commitment to continuous improvement. Our values are: • We Care: Integrity (Respect and Honesty), Trust (Collaboration and Genuineness) • We Do: Accountability (Determination and Responsibility), Innovation (Growth Mindset and Progressiveness) Join us if you want to make a meaningful difference and work with like-minded people towards a shared purpose. Recruitment Agencies: We operate a strict Preferred Supplier List and do not accept unsolicited CVs. Any such CVs will not be considered. #J-18808-Ljbffr