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For Companies At a Glance
- Tasks: Support and train customers on cutting-edge machine control systems in a dynamic environment.
- Company: Join Trimble, a leader in industrial technology transforming global construction processes.
- Benefits: Enjoy hybrid work options, flexible hours, and a culture that values innovation and collaboration.
- Why this job: Be part of a team that enhances customer satisfaction and drives technological advancements in construction.
- Qualifications: Passion for problem-solving, strong communication skills, and relevant field experience or education required.
- Other info: Opportunity to work with diverse teams and contribute to impactful projects globally.
The predicted salary is between 36000 - 60000 £ per year.
Location: Westminster, CO (North Denver)
Division: Civil Construction Field Systems
Hybrid - Monday's and Friday's are work from home days
You will be responsible for providing Civil Construction product support, system testing, and training to resellers and end customers globally, with a primary focus on the Americas region. Products or systems you will support include but are not limited to:
- Machine Control systems (Earthworks, Roadworks, Groundworks and Siteworks Machine Guidance systems)
- Office Software (Worksmanager)
- Trimble Marine Construction
- Trimble Business Center and WorksOS
What You'll Do
Success in this position will see you providing timely technical support, reducing downtime or underutilization, and increasing customer satisfaction of our products. On a daily basis, this will include:
- Deliver fast and efficient solutions to business partners, resellers, regional service centers, end-users, and internal Trimble teams.
- Provide advanced technical product assistance on problems of diverse scope, where data analysis requires evaluation of identifiable factors.
- Participate in ongoing product development, representing the voice of the customer.
- Perform system acceptance testing.
- Develop technical communications in multiple media formats, including digital documents and videos.
What Skills & Experience You Should Bring
- Passion for problem solving and helping people.
- Strong collaboration, planning, troubleshooting, and analytical skills are essential.
- Field experience or higher education in a relevant field such as Survey Engineering, Lead Surveyor, Survey Manager, or Data Prep specialist.
- Effective decision-making and ability to work independently.
- Excellent written and verbal communication skills in English.
- Proven ability to achieve results.
- Field experience with machine control is a plus; Heavy Equipment Operator or Paving Operator experience is desirable.
- Physical requirements may include occasionally bending, kneeling, reaching, and climbing.
- Ability to lift, carry, push, and pull objects weighing up to 55 lbs with proper equipment.
About Our Division
Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. Trimble Construction provides technology solutions that accelerate project processes and team productivity throughout construction stages, ensuring seamless collaboration regardless of location.
About Trimble
Dedicated to the future, Trimble offers solutions that enable customers to measure, build, grow, and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity, and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency, and sustainability.
Product Specialist (Machine Control) employer: Trimble Inc.
Contact Detail:
Trimble Inc. Recruiting Team
AskPX@px.trimble.com
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist (Machine Control)
✨Tip Number 1
Familiarise yourself with the specific Machine Control systems mentioned in the job description. Understanding how Earthworks, Roadworks, Groundworks, and Siteworks Machine Guidance systems work will give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the civil construction field, especially those who have experience with Trimble products. Engaging with industry experts can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your problem-solving skills and past experiences where you've provided technical support. Be ready to share specific examples that demonstrate your ability to troubleshoot and assist customers effectively.
✨Tip Number 4
Showcase your passion for technology and customer service during your interactions with us. Highlighting your enthusiasm for helping others and your commitment to improving customer satisfaction can set you apart from other candidates.
We think you need these skills to ace Product Specialist (Machine Control)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Specialist in Machine Control. Familiarise yourself with the specific products and systems mentioned in the job description, such as Earthworks and Trimble Business Center.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the skills and experiences required for the role. Emphasise any field experience or education related to Survey Engineering or machine control, and showcase your problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for problem-solving and helping others. Mention specific examples of how you've provided technical support or training in the past, and express your enthusiasm for working with Trimble's innovative technology.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your communication is clear and professional. This will demonstrate your attention to detail and strong written communication skills.
How to prepare for a job interview at Trimble Inc.
✨Know the Products Inside Out
Familiarise yourself with the specific machine control systems and software mentioned in the job description. Understanding how these products work and their applications will help you answer technical questions confidently.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved technical issues or provided support. Highlight your analytical skills and how they contributed to customer satisfaction.
✨Demonstrate Effective Communication
Since the role requires excellent written and verbal communication, practice explaining complex concepts in simple terms. You might be asked to present a technical solution, so clarity is key.
✨Emphasise Collaboration Experience
The position involves working with various teams and customers. Be ready to discuss your experience in collaborative environments and how you’ve effectively worked with others to achieve results.
