Director, Customer Account Manager
Director, Customer Account Manager

Director, Customer Account Manager

Full-Time 43200 - 72000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Drive new business and manage the entire sales cycle for IT solutions.
  • Company: Join a rapidly growing company with a people-first culture and award-winning delivery.
  • Benefits: Enjoy a 4-day work week, 100% remote work, and uncapped commission up to 25%.
  • Why this job: Be part of a dynamic team with top-tier tech partnerships and a focus on innovation.
  • Qualifications: 10+ years in IT reseller sales with a proven track record in generating new business.
  • Other info: Ideal for independent, commercially sharp individuals looking to make an impact.

The predicted salary is between 43200 - 72000 £ per year.

Why Join Us?

  • People-First Culture: Enjoy a 4-day work week and a flat, trust-based structure that empowers high performers.
  • 100% Remote: Work from anywhere in the UK with full flexibility and zero micromanagement.
  • Top-Tier Tech Stack: Sell across cloud, security, infrastructure, and modern workplace solutions with 80+ top vendor partnerships.
  • Lucrative Commission: Uncapped earnings with up to 25% commission on high monthly GP.
  • Rapid Growth: Be part of a dynamic company on track to hit £30m+ revenue, with award-winning culture and delivery.

Key Role Responsibilities

  • Drive new business across midmarket and enterprise clients (UK & global).
  • Own the sales cycle end-to-end: prospecting, quoting, closing, and nurturing.
  • Deliver a minimum £15k/month GP within 6 months.
  • Build strong client relationships and act as a trusted IT advisor.
  • Collaborate with internal teams, vendors, and marketing to develop tailored solutions.

Key Attributes Required

  • ~10+ years in IT reseller (VAR) sales within the £5m–£50m revenue space.
  • ~Proven track record in generating new GP from cold.
  • ~Strong personal network of senior decision-makers.
  • ~Comfortable selling complex, multi-vendor solutions.
  • ~Independent, commercially sharp, and target-driven.
  • ~Avoidance of candidates from large corporate resellers or MSP/public sector focus.

Director, Customer Account Manager employer: Robertson Sumner

Join a forward-thinking company that prioritises its people with a 4-day work week and a fully remote setup, allowing you to thrive in a flexible environment without micromanagement. Benefit from an impressive tech stack and lucrative commission structure while being part of a rapidly growing organisation that values innovation and collaboration, making it an ideal place for ambitious professionals seeking meaningful career growth.
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Contact Detail:

Robertson Sumner Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Customer Account Manager

✨Tip Number 1

Network strategically within the IT sector. Attend industry events, webinars, and local meetups to connect with decision-makers and potential clients. Building relationships in this space can give you a significant edge when applying for the Director, Customer Account Manager role.

✨Tip Number 2

Familiarise yourself with the latest trends in cloud, security, and infrastructure solutions. Being knowledgeable about top vendor partnerships will not only boost your confidence but also demonstrate your expertise during interviews, making you a more attractive candidate.

✨Tip Number 3

Prepare to discuss your previous successes in generating new GP from cold leads. Have specific examples ready that showcase your ability to drive sales and build client relationships, as these are crucial for the role.

✨Tip Number 4

Research StudySmarter's company culture and values. Understanding our people-first approach and how we empower high performers will help you align your application and interview responses with what we value most in our team members.

We think you need these skills to ace Director, Customer Account Manager

Sales Strategy Development
Client Relationship Management
Prospecting and Lead Generation
Negotiation Skills
Closing Techniques
Account Management
Understanding of IT Solutions and Services
Market Analysis
Networking Skills
Collaboration with Internal Teams
Communication Skills
Commercial Acumen
Adaptability to Changing Markets
Time Management
Goal Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in IT reseller sales, particularly within the specified revenue range. Emphasise your track record of generating new GP and any relevant achievements that demonstrate your ability to drive business.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company’s people-first culture. Highlight your experience with complex, multi-vendor solutions and how you can contribute to their growth and success.

Showcase Your Network: Mention your strong personal network of senior decision-makers in your application. This will demonstrate your ability to leverage relationships for business development, which is crucial for this role.

Highlight Relevant Skills: Focus on skills that align with the job description, such as prospecting, quoting, and closing deals. Use specific examples from your past experiences to illustrate how you have successfully managed the sales cycle end-to-end.

How to prepare for a job interview at Robertson Sumner

✨Showcase Your Sales Success

Be prepared to discuss your proven track record in generating new gross profit from cold leads. Highlight specific examples where you've successfully driven new business, especially within the midmarket and enterprise sectors.

✨Demonstrate Relationship Building Skills

Since building strong client relationships is key, come ready with examples of how you've acted as a trusted advisor in previous roles. Discuss how you’ve nurtured these relationships to drive sales and customer satisfaction.

✨Understand the Tech Stack

Familiarise yourself with the top-tier tech stack mentioned in the job description. Be ready to discuss how you can leverage cloud, security, infrastructure, and modern workplace solutions to meet client needs effectively.

✨Exhibit Independence and Target-Driven Mindset

Prepare to demonstrate your independent working style and how you stay motivated to achieve targets. Share strategies you've used to remain commercially sharp and focused on delivering results without micromanagement.

Director, Customer Account Manager
Robertson Sumner
R
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