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- Tasks: Engage with clients, drive sales, and assist in daily operations.
- Company: Join a customer-centric company focused on growth and collaboration.
- Benefits: Enjoy comprehensive training, weekly team outings, and a supportive environment.
- Why this job: Perfect for those passionate about sales and career advancement in a dynamic setting.
- Qualifications: Bachelor's degree preferred; experience in customer service or sales is a plus.
- Other info: Located in the vibrant Angel/Islington area of North London.
The predicted salary is between 28800 - 48000 £ per year.
We are actively searching for an enthusiastic and proactive individual to join our team as a Client - Customer Representative. In this role, you will be instrumental in fostering client relationships and driving sales initiatives within the London market. Our company places a strong emphasis on customer-centric values and actively collaborates with various brands to expand our reach and further our success. Committed to excellence, we provide avenues for professional development, including training for potential leadership positions.
Key Responsibilities:
- Act as the primary point of contact for both prospective and current clients in our London location.
- Assist in daily operational tasks and stay abreast of client promotions.
- Participate in promotional events within retail environments.
- Contribute to strategic planning during regular meetings.
- Coordinate client logistics and occasionally attend industry conferences.
- Oversee the training and growth of our event staff.
Requirements:
- Bachelor's degree in Business Management, Communications, or Marketing (preferred).
- Master's Degree (optional).
- Previous experience in customer service, marketing, sales, retail, promotions, hospitality, or the restaurant industries.
- Strong interpersonal and communication abilities.
Benefits:
- Comprehensive training program.
- Weekly team outings to foster team cohesion.
- Access to an extensive professional network.
- Supportive and dynamic team environment.
We are seeking individuals who:
- Demonstrate initiative and drive.
- Excel in a fast-paced startup environment.
- Possess outstanding communication skills.
- Are open to coaching and professional development.
If you are passionate about sales, business development, career advancement, client representation and sales, we invite you to apply for the Client Representative role with us. We are represented in the heart of North London, specifically the business district in the Angel/Islington area.
Customer Services Specialist employer: RISE Network Group
Contact Detail:
RISE Network Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Specialist
✨Tip Number 1
Familiarise yourself with our company values and the brands we collaborate with. Understanding our customer-centric approach will help you demonstrate your alignment with our mission during any discussions.
✨Tip Number 2
Network within the London market, especially in sectors related to customer service and sales. Attend local events or meetups to connect with professionals who might provide insights or referrals for the role.
✨Tip Number 3
Prepare to showcase your interpersonal skills through role-playing scenarios. Practising how you would handle various customer interactions can set you apart and demonstrate your proactive approach.
✨Tip Number 4
Research common challenges faced in customer service roles and think of innovative solutions. Being able to discuss these during an interview will highlight your problem-solving abilities and readiness for the position.
We think you need these skills to ace Customer Services Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, or marketing. Use specific examples that demonstrate your interpersonal skills and ability to foster client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your passion for client representation and how your background aligns with their customer-centric values.
Highlight Relevant Skills: In your application, emphasise your strong communication abilities and any experience you have in fast-paced environments. This will show that you are well-suited for the dynamic nature of the role.
Show Initiative: Demonstrate your proactive nature by including examples of how you've taken initiative in previous roles. This could be through leading a project, improving a process, or contributing to team success.
How to prepare for a job interview at RISE Network Group
✨Show Your Enthusiasm
Make sure to express your passion for customer service and sales during the interview. Companies like this one value enthusiasm, so share specific examples of how you've gone above and beyond for clients in the past.
✨Demonstrate Communication Skills
Since strong interpersonal and communication abilities are crucial for this role, practice articulating your thoughts clearly. Prepare to discuss how you handle difficult conversations or resolve conflicts with clients.
✨Research the Company
Familiarise yourself with the company's values and recent initiatives. Understanding their customer-centric approach will help you align your answers with their expectations and show that you're genuinely interested in the role.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to work in a fast-paced environment. Think of scenarios from your previous experiences where you successfully managed client relationships or contributed to team success.
