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- Tasks: Join us as a Case Administrator, supporting offender management and maintaining accurate records.
- Company: Brook Street is dedicated to supporting the Public Sector and values diversity in hiring.
- Benefits: Enjoy a competitive salary, pension scheme, holiday pay, and potential for contract extension.
- Why this job: Make a real impact in the community while developing your administrative skills in a supportive environment.
- Qualifications: Must have at least 1 year of administration experience and strong IT skills, especially in Microsoft Office.
- Other info: Extensive pre-employment checks required; guaranteed interviews for veterans and candidates with disabilities.
We have an exciting and challenging new job opportunity for a Case Administrator 37 hours to join one of our law enforcement Government clients in Isleworth This is a full time temporary role for an ongoing 7 months with a view to extend the contract further.
The responsibilities of the role will include:
” Supporting offender management with case work
” Liaising with external partnerships, contractors etc.
” Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
” Ensuring that staff and service users are supported through efficient processes
” Responsible for setting up and maintain accurate offender and victim information on relevant approved databases
” Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce re offending.
As an Administrator support will be given to Probation Practitioners by means of letters, case allocations, enforcement administration, setting up assessments, data entry and any other associated administrative tasks.
it is essential to have good customer service and telephone manner, greeting people on probation, communication with staff and contractors, attention to detail, accuracy in recording, petty cash, post, good timekeeping, work well with the team and other staff and excellent communication skills.
Where necessary, issue petty cash / vouchers / warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
” Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
” Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail”
Skills and Experience required
” Delivering at pace
” Strong communication skills both verbally and written is essential
” Use and work on your own initiative
” strong and committed individual who can adapt to unexpected situations
” Need to have good IT skills including proficiency using Microsoft Office Word, Excel, Teams etc.
” tackle challenges and in a competent and reliable way
” At least 1 year’s administration experience is required.
Salary: 12.09 with benefits of pension scheme and holiday. The hours are Monday to Friday 9-5 after 12 weeks of service 13.58 per hour
If you’re looking to join the Public Sector work force with a “can do” attitude, then do not delay and apply today!
Please note – any successful applicants will need to undergo extensive pre-employment checks, which includes 3 years’ worth of referencing and a DBS check. This will take roughly 4-8 weeks to process after receiving an offer.
Please apply online or contact . Please remember to include your mobile telephone number, CV and the role you are applying for.
If this role sounds like it’s for you – please hit apply and one of our team will be in touch should you get through to the next stage!
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Temporary NPS Case Admin (Band 2) employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary NPS Case Admin (Band 2)
✨Tip Number 1
Familiarize yourself with the specific databases and software mentioned in the job description, such as Microsoft Office Word, Excel, and Teams. Being proficient in these tools will not only help you during the application process but also demonstrate your readiness for the role.
✨Tip Number 2
Highlight any previous experience you have in offender management or similar administrative roles. If you've worked with external partnerships or contractors before, make sure to mention this in your discussions or interviews.
✨Tip Number 3
Prepare to discuss how you handle unexpected situations and challenges. The job requires adaptability, so think of examples from your past experiences where you successfully navigated unforeseen circumstances.
✨Tip Number 4
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and concisely. Consider role-playing scenarios where you might need to communicate with staff, service users, or external agencies.
We think you need these skills to ace Temporary NPS Case Admin (Band 2)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administration experience, particularly in a law enforcement or public sector context. Emphasize skills like communication, attention to detail, and IT proficiency.
Craft a Strong Cover Letter: Write a cover letter that showcases your 'can do' attitude and explains why you are a strong fit for the role. Mention specific experiences that demonstrate your ability to handle unexpected situations and work well in a team.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills, both verbal and written. Provide examples of how you've successfully managed administrative tasks and supported teams in previous roles.
Include Contact Information: Don't forget to include your mobile telephone number in your application. This is essential for the recruitment team to reach you easily regarding the next steps in the hiring process.
How to prepare for a job interview at Brook Street
✨Showcase Your Administration Skills
Make sure to highlight your previous administration experience during the interview. Discuss specific tasks you've handled, such as data entry or managing records, and how you ensured accuracy and attention to detail.
✨Demonstrate Strong Communication Abilities
Since strong communication skills are essential for this role, prepare examples of how you've effectively communicated with team members, external partners, or service users in past positions. Be ready to discuss your approach to both verbal and written communication.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle unexpected situations. Think of examples where you've had to adapt quickly and how you managed challenges in a competent manner. This will show your potential employer that you can deliver at pace.
✨Familiarize Yourself with Relevant Software
Brush up on your IT skills, especially with Microsoft Office applications like Word and Excel. Be prepared to discuss how you've used these tools in your previous roles to support administrative tasks and improve efficiency.
