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- Tasks: Lead user research for popular games, providing insights to enhance player experiences.
- Company: Join Tencent Games, a global leader in game development and publishing with over 800 million users.
- Benefits: Enjoy a full-time role in a dynamic environment with opportunities for growth and collaboration.
- Why this job: Be part of an innovative team shaping the future of gaming while working with award-winning studios.
- Qualifications: Experience in user research, preferably in gaming; strong communication skills; passion for games.
- Other info: This role requires full-time presence in our Playa Vista office, focusing on in-person research.
The predicted salary is between 42000 - 84000 £ per year.
Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China. Tencent Games has developed and operated over 140 games, providing cross-platform interactive entertainment experiences for more than 800 million users in over 200 countries and regions around the world. Popular titles include Honor of Kings, PUBG MOBILE, and League of Legends. We actively promote the development of the esports industry, working with global partners to build an open, collaborative and symbiotic industrial ecology, creating high-quality digital life experiences for players.
Level Infinite is Tencent’s global gaming brand, dedicated to delivering engaging and original gaming experiences to a worldwide audience while building a community that fosters inclusivity, connection, and accessibility. We provide a wide range of services and resources to our network of developers and partner studios to help them unlock the true potential of their games.
Tencent is expanding its game user research capabilities in Los Angeles and needs an independent, experienced researcher to lead this initiative. You’ll join a research team based in London, UK, working across titles from several second party studios. You’ll be the first member of the team in our LA research lab, running end-to-end research and managing relationships for a handful of titles. Your mission will be to support these studios in delivering their intended experience by providing timely insights from members of their target audience. This opportunity requires you to be in our Playa Vista office full time, as most of our research is conducted in person, in a dedicated lab.
Responsibilities:
- Hire a junior researcher to assist you.
- Establish our LA operations, ensuring everything is in place to run research at pace.
- Build relationships across the organisation to drive relevant and impactful research.
- Work with studios and external producers to establish their titles’ research strategy.
- Deliver research end-to-end, from goal setting to report delivery using appropriate methods on PC and mobile titles.
- Engage with the rest of the Checkpoint user research team to maintain a common culture and ways of working.
Requirements:
- Several years of hands-on experience delivering user research projects in the entertainment field, preferably in video games (PC & mobile), ideally in person in LA.
- Self-starter and independent, able to work effectively even if your team is on the other side of the world.
- A keen gamer, up to date with a variety of genres and business models.
- Good communicator, able to express complex ideas effectively, both verbally and in writing.
- Passionate about games user research and helping teams build the best possible experience for their audience.
- Background in human-computer interaction, psychology, sociology or a field with a relevant focus on qualitative research.
Contact Detail:
Games User Research Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Games User Researcher – Tencent – Los Angeles Metropolitan Area
✨Tip Number 1
Familiarise yourself with Tencent's game titles and their user research methodologies. Understanding the specific games they develop, like Honor of Kings and PUBG MOBILE, will help you tailor your insights and demonstrate your passion for their products during discussions.
✨Tip Number 2
Network with professionals in the gaming industry, especially those involved in user research. Attend gaming conferences or local meetups in the Los Angeles area to connect with potential colleagues and gain insights into the latest trends in user research.
✨Tip Number 3
Showcase your experience with end-to-end research projects by preparing case studies that highlight your ability to deliver impactful insights. Be ready to discuss how you've successfully influenced game development through your research in previous roles.
✨Tip Number 4
Demonstrate your self-starter attitude by sharing examples of how you've independently driven research initiatives in the past. Highlight your ability to work autonomously and establish operations, as this is crucial for the role in the new LA research lab.
We think you need these skills to ace Senior Games User Researcher – Tencent – Los Angeles Metropolitan Area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in user research, particularly in the gaming industry. Emphasise any projects where you've delivered insights that influenced game development.
Craft a Compelling Cover Letter: In your cover letter, express your passion for games and user research. Mention specific titles from Tencent Games that resonate with you and explain how your skills can contribute to their success.
Showcase Your Research Skills: Provide examples of past user research projects you've led, detailing the methodologies used and the impact of your findings. This will demonstrate your capability to handle end-to-end research as required by Tencent.
Highlight Communication Skills: Since effective communication is key for this role, include instances where you've successfully conveyed complex ideas to diverse audiences. This could be through presentations, reports, or collaborative projects.
How to prepare for a job interview at Games User Research
✨Show Your Passion for Gaming
Make sure to express your enthusiasm for gaming during the interview. Talk about your favourite games, genres, and what excites you about the gaming industry. This will demonstrate that you are not just qualified but also genuinely interested in the field.
✨Highlight Relevant Experience
Prepare to discuss your previous user research projects, especially those related to video games. Be ready to share specific examples of how your insights have impacted game development or user experience, as this will showcase your expertise and relevance to the role.
✨Understand Tencent's Culture
Research Tencent Games and its titles thoroughly before the interview. Familiarise yourself with their approach to user research and their popular games like Honor of Kings and PUBG MOBILE. This knowledge will help you align your answers with their values and objectives.
✨Prepare Questions for Them
Have a list of thoughtful questions ready to ask your interviewers. Inquire about their current research strategies, team dynamics, or future projects. This shows your interest in the role and helps you assess if the company is the right fit for you.
