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- Tasks: Join us as a Network Voice Engineer, transforming communication for top brands.
- Company: Stott and May is a consultancy known for innovative solutions in tech.
- Benefits: Enjoy a dynamic office environment in Leeds with opportunities for growth.
- Why this job: Make a real impact on communities while working on exciting projects.
- Qualifications: 4+ years in voice networking; expertise in VoIP and telepresence required.
- Other info: This role is 100% office-based and involves major incident support.
The predicted salary is between 36000 - 60000 £ per year.
Location: 100% office-based in Leeds, UK
Duration: 6 months
Special Working Conditions: Major Incident Support, if needed
Stott and May are working with a consultancy seeking a Network Voice Engineer to play a pivotal role in transforming communication infrastructures for our clients, including some of the biggest brands in the UK and worldwide. The role involves working on challenging projects that demand innovation and thought leadership, making a meaningful difference to communities.
Key Skills/Knowledge/Experience:
- Proficiency in voice networking protocols and technologies (e.g., SIP, H.323).
- Experience with VoIP platforms (e.g., Cisco Unified Communications, Avaya) and telepresence solutions.
- Understanding of call routing, voice gateways, and telepresence infrastructure.
- 4+ years of experience in a NOC environment focusing on voice and telepresence technologies.
- Hands-on experience with VoIP and telepresence troubleshooting and support.
- Knowledge of industry best practices for voice network design and implementation.
- Implement and manage QoS policies to ensure optimal voice and video traffic prioritization.
- Monitor and optimize voice and video call quality parameters.
- Troubleshoot issues affecting voice and video communication.
- Monitor voice network infrastructure, including VoIP systems, PBX, SIP trunks, and related components.
- Respond to alerts and alarms related to voice network performance and availability.
- Conduct troubleshooting of voice-related incidents and outages.
- Basic understanding of core IT infrastructure/network concepts, including firewalls, load balancers, VPN, protocols like DNS, DHCP, NTP, TCP/IP, and network performance indicators (latency, bandwidth, jitter, packet loss).
- Experience in supporting SIP-Trunks or PSTN connections, phone number management, and SBC/media gateway management is not required.
APPLY NOW!!
Network Voice Engineer (CISCO Unified Communications) employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Voice Engineer (CISCO Unified Communications)
✨Tip Number 1
Make sure to brush up on your knowledge of voice networking protocols like SIP and H.323. Being able to discuss these technologies confidently during any conversations will show your expertise and enthusiasm for the role.
✨Tip Number 2
Familiarise yourself with the specific VoIP platforms mentioned in the job description, particularly Cisco Unified Communications. If you have experience with similar systems, be ready to share relevant examples that highlight your skills.
✨Tip Number 3
Prepare to discuss your hands-on troubleshooting experience with VoIP and telepresence solutions. Think of specific challenges you've faced and how you resolved them, as this will demonstrate your problem-solving abilities.
✨Tip Number 4
Network with professionals in the field, especially those who work with Stott and May or similar consultancies. Engaging with industry peers can provide insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Network Voice Engineer (CISCO Unified Communications)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with voice networking protocols and technologies, especially SIP and H.323. Include specific examples of your work with VoIP platforms like Cisco Unified Communications and any telepresence solutions you've implemented.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the impact you can make on communication infrastructures. Mention your hands-on experience in troubleshooting VoIP and telepresence technologies, and how you can contribute to the consultancy's projects.
Showcase Relevant Experience: When detailing your work history, focus on your 4+ years in a NOC environment. Highlight specific projects where you implemented QoS policies or monitored voice network infrastructure, as these are key skills for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a technical role like Network Voice Engineer.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Technical Expertise
Be prepared to discuss your proficiency in voice networking protocols and technologies like SIP and H.323. Highlight your experience with VoIP platforms, especially Cisco Unified Communications, and be ready to provide examples of how you've successfully implemented or troubleshot these systems.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting voice and video communication issues, think of specific challenges you've faced in previous roles. Prepare to explain your thought process and the steps you took to resolve these issues, showcasing your analytical skills and ability to work under pressure.
✨Understand the Company’s Needs
Research Stott and May and their clients to understand their communication infrastructures. Tailor your responses to show how your skills can help transform their clients' communication systems, demonstrating that you are not just a fit for the role but also aligned with their mission.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare insightful questions about the company's projects, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
