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- Tasks: Lead day-to-day activities for Oracle Cloud Financials, ensuring client satisfaction and issue resolution.
- Company: Accelalpha, an IBM Company, is a top global partner for Oracle, focused on innovation and employee development.
- Benefits: Enjoy a supportive work environment with growth opportunities and the flexibility to work from anywhere in the UK.
- Why this job: Join a diverse team, make an impact, and enhance your skills in a leading tech company.
- Qualifications: 10+ years in Oracle ERP, with 5-7 years in Oracle Cloud Financials; consultancy experience is a plus.
- Other info: Stay connected through our Talent Community for updates on new roles and opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Join us at Accelalpha, an IBM Company, as an Oracle Cloud Managed Services Financials Lead, UK.
About Accelalpha: Accelalpha is an IBM subsidiary, recently acquired by IBM and integrated into the IBM organization. We specialize in implementing, integrating, and managing Oracle Cloud Applications, leveraging our partnership with IBM to deliver innovative solutions. We are recognized as a Top 20 Global Partner for Oracle and are committed to diversity, inclusion, and employee development.
Job Description: The Managed Services Team Lead will support day-to-day managed services activities, primarily supporting Oracle Cloud Financials (AR, AP, GL, FA, CM). Experience with other Oracle Cloud ERP modules is a plus.
Key Responsibilities:- Serve as the primary point-of-contact for clients, ensuring engagement and acting as a liaison with sales, resources, and team members.
- Provide hands-on support for Oracle Cloud Financials, resolving client tickets efficiently.
- Manage client requests, prioritize tasks, and ensure SLAs are met.
- Drive issue resolution, collaborating with team members as needed.
- Support client transitions into Managed Services post-implementation.
- Identify and communicate issues and risks to senior management.
- Proactively suggest improvements to enhance customer satisfaction.
- Minimum 10 years of experience with Oracle ERP, including 5-7 years with Oracle Cloud.
- Hands-on experience with Oracle Cloud Financials is essential.
- Experience with other Oracle Cloud ERP modules is advantageous.
- Experience with full-cycle Oracle Cloud ERP implementations, troubleshooting, upgrades, and support.
- Ability to perform under pressure and lead during critical issues.
- Experience in consultancy or systems integration is a bonus.
- Strong team player with proactive attitude and initiative.
Location: Anywhere in the UK.
Additional Information: We offer a supportive, inclusive work environment with opportunities for growth. Join our Talent Community to stay updated on new roles.
Oracle Cloud Managed Services Financials lead, UK employer: Accelalpha, an IBM Company
Contact Detail:
Accelalpha, an IBM Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle Cloud Managed Services Financials lead, UK
✨Tip Number 1
Familiarise yourself with the latest updates and features of Oracle Cloud Financials. Being well-versed in the current functionalities will not only boost your confidence but also demonstrate your commitment to staying updated in this fast-evolving field.
✨Tip Number 2
Network with professionals already working in Oracle Cloud Managed Services. Engaging with them on platforms like LinkedIn can provide you with insights into the role and company culture, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully managed client relationships or resolved complex issues. Real-life examples will showcase your problem-solving skills and ability to handle pressure, which are crucial for this role.
✨Tip Number 4
Stay informed about Accelalpha's recent projects and achievements as an IBM subsidiary. Understanding their business model and how they integrate with IBM can help you align your answers with their goals during the interview process.
We think you need these skills to ace Oracle Cloud Managed Services Financials lead, UK
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Oracle Cloud Managed Services Financials Lead position. Tailor your application to highlight relevant experience in Oracle Cloud Financials and ERP modules.
Craft a Tailored CV: Your CV should reflect your 10+ years of experience with Oracle ERP, emphasising your hands-on experience with Oracle Cloud Financials. Use specific examples to demonstrate your problem-solving skills and ability to manage client requests effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your proactive attitude and initiative, and mention how your experience aligns with the company's commitment to diversity and employee development.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Accelalpha, an IBM Company
✨Know Your Oracle Cloud Financials Inside Out
Make sure you have a solid understanding of Oracle Cloud Financials, including AR, AP, GL, FA, and CM. Be prepared to discuss your hands-on experience and how you've resolved client issues in the past.
✨Demonstrate Your Leadership Skills
As a Managed Services Team Lead, you'll need to show that you can manage client requests and lead your team effectively. Prepare examples of how you've successfully led teams or projects, especially during critical situations.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific instances where you've identified issues and implemented solutions. Highlight your proactive approach to improving customer satisfaction and how you've communicated risks to senior management.
✨Engage with the Company Culture
Accelalpha values diversity, inclusion, and employee development. Research their culture and be prepared to discuss how your values align with theirs. This will show that you're not just a fit for the role, but also for the company.
