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- Tasks: Lead the restaurant team, manage reservations, and ensure top-notch service.
- Company: Join The Hoxton, a vibrant neighbourhood restaurant in Holborn with a fun atmosphere.
- Benefits: Enjoy competitive pay, 28 days holiday, health support, and discounts across brands.
- Why this job: Be part of a dynamic team creating memorable experiences in a stylish setting.
- Qualifications: Looking for a people person with hospitality experience and a passion for service.
- Other info: Opportunities for career growth and participation in exciting team events.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Floor Manager to join our team at The Hoxton, Holborn. Rondo is a relaxed neighbourhood restaurant serving seasonal modern bistro dishes and great wines, open from breakfast through dinner. It offers a fun, welcoming vibe for all.
What you'll do...
- Ensure the restaurant/bar area complies with H&S standards each shift
- Lead daily briefings for the restaurant/bar team
- Coordinate and manage reservations system
- Draft floor plans based on covers
- Support the Restaurant AGM and GM with food & beverage stock management, ordering, and stock counts
- Assist in training staff on wine, food, and beverage menus
- Handle cash and report revenues daily following hotel SOPs
- Manage labour scheduling
- Oversee service on the floor and bar
- Ensure the safe opening and closing of the restaurant
- Collaborate with culinary team on menus, service, and product availability
What we're looking for...
- A well-connected individual who knows everyone and is known by all
- Intuitive guest service skills, anticipating guest needs
- Ability to build and nurture long-lasting relationships
- Deep understanding of hospitality
- Attention to detail and commitment to quality
- Authentic personality, embracing individuality
- Passion for creating memorable experiences for guests and colleagues
- Team player who leaves egos at the door
- Willingness to try new approaches and learn
- Dedication to teamwork, support, and fun
What's in it for you...
- Competitive salary plus tronc
- 28 days holiday (including bank holidays), pension, and life insurance
- Health cash plan for physical and mental wellbeing support
- Confidential support hotline and mental health first aiders
- Retail and hospitality perks through our partners
- Free night at The Hoxton and a meal for two upon joining
- Free shift meals
- Discounts across Ennismore brands
- Annual free night at The Hoxton and milestone bonuses
- Opportunities for career progression within a global family
- Training programs and learning academies
- Extra time off for volunteering
- Team events and parties
- Enhanced family leave
- Diversity and inclusion events
Floor Manager - Rondo employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Rondo
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in floor management. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at Rondo.
✨Tip Number 2
Familiarise yourself with the latest trends in seasonal British cuisine and wine pairings. Being knowledgeable about the menu and current dining trends will help you stand out during interviews and discussions with the team.
✨Tip Number 3
Demonstrate your understanding of health and safety standards in a restaurant setting. Be prepared to discuss how you would ensure compliance and maintain a safe environment for both staff and guests during your interview.
✨Tip Number 4
Showcase your leadership skills by sharing examples of how you've successfully managed teams in the past. Highlight your ability to train staff and create a positive work environment, as this aligns with the values of Rondo.
We think you need these skills to ace Floor Manager - Rondo
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Floor Manager position at Rondo. Tailor your application to highlight relevant experience and skills.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in hospitality, particularly in management roles. Highlight any specific achievements that demonstrate your ability to lead a team and enhance guest experiences.
Write a Personalised Cover Letter: In your cover letter, express your passion for the hospitality industry and why you want to work at Rondo. Mention your understanding of their focus on seasonal British dishes and how your background aligns with their values.
Showcase Your Personality: Since the role requires an authentic personality and strong guest service skills, make sure to convey your individuality in your application. Use a friendly tone and share anecdotes that reflect your approach to creating memorable experiences.
How to prepare for a job interview at Accor Hotels
✨Know the Menu Inside Out
Familiarise yourself with Rondo's seasonal dishes and wine offerings. Being able to discuss the menu confidently will show your passion for the role and impress the interviewers.
✨Demonstrate Your Guest Service Skills
Prepare examples of how you've anticipated guest needs in previous roles. Highlighting your intuitive service skills will align well with what they are looking for in a Floor Manager.
✨Showcase Your Team Spirit
Emphasise your ability to work collaboratively and support your team. Share experiences where you’ve contributed to a positive team environment, as this is crucial for the role.
✨Be Ready to Discuss Health & Safety
Understand the importance of health and safety standards in a restaurant setting. Be prepared to discuss how you would ensure compliance during your shifts, as this is a key responsibility of the position.
