Duty Manager Hotel

Duty Manager Hotel

London Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee hotel operations, ensuring exceptional guest experiences and smooth daily management.
  • Company: Join a boutique 4-star hotel in the heart of Central London, known for personalised service.
  • Benefits: Enjoy a full-time role with opportunities for growth and a vibrant team culture.
  • Why this job: Be part of a close-knit team that values quality service and guest satisfaction.
  • Qualifications: Looking for confident individuals with a passion for hospitality and strong communication skills.
  • Other info: Ideal for those seeking a dynamic role in a stylish, intimate hotel setting.

The predicted salary is between 28800 - 43200 Β£ per year.

Join Our Team as a Hotel Duty Manager

Location: Central London

Position: Full-Time | Hotel Duty Manager

Reports to: Reception Manager

We are currently seeking a confident, service-focused Hotel Duty Manager to join our welcoming team at our boutique 4-star property in Central London. With just 72 bedrooms, we prioritise quality over quantity, offering thoughtful, personalised service and genuine guest experiences.

Duty Manager Hotel employer: Rathbone Hotel

As a Hotel Duty Manager at our boutique 4-star property in Central London, you will be part of a dedicated team that values quality service and personal connections with guests. We offer a supportive work culture that encourages professional growth, alongside competitive benefits and opportunities for career advancement in the vibrant hospitality sector. Join us to make a meaningful impact in a unique setting where your contributions are truly appreciated.
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Contact Detail:

Rathbone Hotel Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Duty Manager Hotel

✨Tip Number 1

Familiarise yourself with the hotel’s unique offerings and values. Since we prioritise quality over quantity, understanding our personalised service approach will help you demonstrate how your experience aligns with our ethos during the interview.

✨Tip Number 2

Network within the hospitality industry, especially in Central London. Attend local events or join online forums to connect with current or former employees who can provide insights about our hotel culture and expectations for a Duty Manager.

✨Tip Number 3

Prepare to discuss specific scenarios where you've successfully managed guest relations or resolved conflicts. We value service-focused individuals, so showcasing your problem-solving skills will be crucial in the interview process.

✨Tip Number 4

Research common challenges faced by Duty Managers in boutique hotels. Being able to articulate your strategies for overcoming these challenges will demonstrate your readiness for the role and your commitment to providing exceptional service.

We think you need these skills to ace Duty Manager Hotel

Customer Service Excellence
Leadership Skills
Conflict Resolution
Time Management
Attention to Detail
Communication Skills
Team Management
Problem-Solving Skills
Operational Knowledge of Hotel Management
Financial Acumen
Multitasking Abilities
Guest Relations
Adaptability
Crisis Management

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Hotel Duty Manager. Highlight your relevant experience in customer service and hotel management.

Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise your leadership abilities, problem-solving skills, and any previous experience in a similar position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to providing excellent service. Mention specific examples from your past roles that demonstrate your suitability for the position.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.

How to prepare for a job interview at Rathbone Hotel

✨Showcase Your Customer Service Skills

As a Duty Manager, you'll be the face of the hotel. Be prepared to share specific examples of how you've provided exceptional customer service in previous roles. Highlight your ability to handle difficult situations with grace and professionalism.

✨Demonstrate Leadership Qualities

The role requires strong leadership skills. Discuss your experience in managing teams or projects, and how you motivate others to deliver their best. Be ready to explain your approach to conflict resolution and team dynamics.

✨Know the Hotel's Values and Services

Research the hotel and understand its values, services, and unique selling points. This will not only show your interest in the position but also allow you to tailor your answers to align with the hotel's ethos during the interview.

✨Prepare Questions for the Interviewers

Having thoughtful questions ready shows your enthusiasm for the role. Ask about the hotel's future plans, team culture, or how they measure success in the Duty Manager position. This demonstrates your proactive attitude and genuine interest.

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