Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable experiences.
- Company: Rituals is a luxury brand inspired by natural ingredients and Eastern wellness traditions.
- Benefits: Enjoy opportunities for career growth and a vibrant team culture.
- Why this job: Join a passionate team and make a positive impact on customer happiness.
- Qualifications: Energetic, customer-focused, with retail or hospitality experience preferred.
- Other info: Equal Opportunity Employer; all applicants are welcome.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Qualifications
- High on energy, low on ego and with a little bit of humour!
- You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores.
- You are professional and excited about our brand.
- You know how to share that excitement by showing our customers how our products can make them feel even better.
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Founded in 2000, Rituals takes inspiration from the impressive power of natural ingredients, as well as ancient Eastern beauty and wellness traditions. At the brand's core, is the belief that happiness can be found in the smallest of things.
Sales Advisor - Newcastle Eldon Square (8 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
accessibility@talentify.io
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Newcastle Eldon Square (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand philosophy. Understanding the unique selling points of their products will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer interaction skills. Since the role involves creating memorable experiences, consider role-playing scenarios with friends or family to enhance your ability to connect with customers and address their needs.
✨Tip Number 3
Showcase your team spirit during the interview. Be prepared to discuss examples of how you've collaborated with colleagues in previous roles, as this will highlight your ability to work closely with the Store Manager and Assistant Store Manager.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of challenges you've faced in retail or hospitality. This will show your potential employer that you can think on your feet and provide excellent customer service even in difficult situations.
We think you need these skills to ace Sales Advisor - Newcastle Eldon Square (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Sales Advisor at Rituals entails. Focus on the key responsibilities and qualifications, such as customer engagement and product knowledge.
Tailor Your CV: Highlight relevant experience in retail or hospitality in your CV. Emphasise your customer-service mentality and any specific achievements that demonstrate your ability to connect with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Rituals brand. Mention how your personality aligns with their values, such as being high on energy and having a sense of humour.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Rituals
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share how their philosophy resonates with you and how you can convey that excitement to customers.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Highlight your ability to listen to their needs and provide tailored recommendations, as this is crucial for a Sales Advisor.
✨Emphasise Teamwork and Collaboration
Discuss your experience working in teams and how you contribute to achieving collective goals. Mention any instances where you've supported your colleagues or collaborated with management to enhance customer experiences.
✨Prepare for Situational Questions
Anticipate questions that assess your problem-solving and decision-making skills. Think of scenarios where you've had to resolve customer issues or improve store operations, and be ready to share those stories.
