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- Tasks: Lead a team to deliver amazing food and customer service in a bustling café environment.
- Company: Join Compass Group UK&I, a leader in catering with 6,000 venues across the UK.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic learning opportunities.
- Why this job: Be part of a diverse team that values individuality and offers career growth.
- Qualifications: Must have 2+ years of management experience and a passion for food and service.
- Other info: Embrace a culture that celebrates diversity and empowers you to thrive.
The predicted salary is between 24000 - 36000 £ per year.
We're recruiting an experienced Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a part time basis, contracted to 25 hours per week. As a Cafe Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver truly incredible experiences. In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Supervising teams to ensure we continue to deliver impeccable food and customer service
- Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans
- Communicating regularly with your line manager to monitor KPIs and targets
- Representing Compass Group UK&I and maintaining a positive brand image
- Identifying opportunities for new service concepts to drive sales
- Liaising between customers and our internal teams to ensure we continue to exceed expectations
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.
Our ideal Cafe Manager will:
- Be passionate about great-tasting food and exceptional customer service
- Have a minimum of two years of management experience within a similar sector or industry
- Have experience managing teams in a similar role
- Demonstrate brilliant financial acumen
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Cafe Manager - Llantrisant employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager - Llantrisant
✨Tip Number 1
Familiarise yourself with the Compass Group UK&I brand and its values. Understanding their commitment to exceptional food and customer service will help you align your experience and passion with what they are looking for in a Cafe Manager.
✨Tip Number 2
Network within the hospitality industry, especially with those who have worked at Compass Group or similar establishments. Personal connections can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved service operations in previous roles. Highlighting your leadership skills and financial acumen will demonstrate your capability to excel in this position.
✨Tip Number 4
Stay updated on current trends in the food and beverage industry, particularly those relevant to cafes. Being knowledgeable about new service concepts and customer preferences can set you apart as a candidate who is proactive and innovative.
We think you need these skills to ace Cafe Manager - Llantrisant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management and customer service. Emphasise any previous roles in the food industry and showcase your achievements in improving service quality or team performance.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for food and customer service. Mention specific examples of how you've successfully managed teams and improved operations in past roles, aligning your experiences with the responsibilities outlined in the job description.
Highlight Financial Acumen: Since the role requires strong financial skills, include any relevant experience managing budgets or inventories. Provide examples of how you have successfully driven sales or reduced costs in previous positions.
Showcase Communication Skills: In both your CV and cover letter, demonstrate your excellent communication skills. Mention instances where you effectively liaised between teams or resolved customer issues, as this is crucial for the Cafe Manager role.
How to prepare for a job interview at One Retail
✨Show Your Passion for Food and Service
Make sure to express your enthusiasm for great-tasting food and exceptional customer service during the interview. Share specific examples of how you've gone above and beyond in previous roles to create memorable experiences for customers.
✨Demonstrate Your Management Experience
Be prepared to discuss your management experience in detail. Highlight your ability to supervise teams, manage inventories, and monitor budgets. Use concrete examples to illustrate how you've successfully led a team in a similar environment.
✨Communicate Your Financial Acumen
Since financial management is key for this role, be ready to talk about your experience with budgets and KPIs. Discuss any strategies you've implemented to improve financial performance in past positions, showcasing your analytical skills.
✨Emphasise Your Commitment to Health & Safety
Given the importance of Health & Safety standards in the catering industry, be sure to mention your experience in implementing and reviewing these standards. Share how you ensure compliance and maintain a safe environment for both staff and customers.
