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- Tasks: Join us as a Cloud Support Engineer, managing and optimising cloud solutions on Azure and AWS.
- Company: Telefónica Tech is a leading tech solutions provider with a diverse team serving millions globally.
- Benefits: Enjoy hybrid work options, continuous learning opportunities, and a vibrant company culture.
- Why this job: Be part of a dynamic team driving digital transformation and enhancing security in cloud environments.
- Qualifications: Experience with Azure, cloud architecture, and excellent communication skills are essential.
- Other info: We value diverse backgrounds; if you don't meet all criteria, still reach out!
The predicted salary is between 36000 - 60000 £ per year.
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. The Telefónica Tech UK&I hub has an end-to-end portfolio of market-leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Digital Workplace and Cyber Security & Networking.
We are seeking a highly skilled and motivated Azure Platform Engineer to join our growing team. The successful candidate will be responsible for implementing, managing, and optimising a wide variety of cloud solutions on the Microsoft Azure and Amazon AWS platforms (IaaS, PaaS, SaaS) within our Managed Service Capability. As a Public Cloud Platform Engineer, you will play a vital role in deploying and maintaining the infrastructure that supports our customers' applications and services.
The candidate should have prior experience presenting Cloud services and solutions to technical and non-technical audiences, as well as communicating the benefits to their organisation, with the goal of driving growth for the Telefónica Tech UK&I Cloud practice. We are looking for someone happy to work hybrid from our offices in St Ives, Cambridgeshire.
Key Responsibilities:- Deploy, configure, and manage infrastructure components, including Virtual Machines, Storage, Networking, and Identity Entra ID.
- Implement Infrastructure as Code (IaC) using tools like Terraform and Bicep templates for efficient and repeatable deployments.
- Develop and maintain automation scripts to streamline repetitive tasks and ensure consistency in the deployment and management of Azure resources.
- Collaborate with development and operations teams to integrate automation into the CI/CD pipeline.
- Monitor Azure resources for performance, availability, and cost, implementing optimisations to improve efficiency and reduce operational expenses.
- Implement and maintain security measures to safeguard Azure environments, following best practices and compliance standards.
- Participate in regular security assessments and contribute to the enhancement of security protocols.
- Maintain detailed documentation of Azure infrastructure, configurations, and procedures.
- Collaborate with architects, developers, and other engineers.
- Stay abreast of the latest Azure features, services, and best practices, and pursue relevant certifications and training to enhance technical skills and knowledge.
- Microsoft Azure Fundamentals, Microsoft Azure Administrator Associate and Microsoft DevOps Engineer Expert Certification.
- Proven experience as an Azure Platform Engineer or in a similar role.
- Strong understanding of cloud architecture principles, microservices, and containerisation.
- Hands-on experience with cloud-native development, infrastructure as code (IaC), and DevOps practices.
- Excellent communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.
- Excellent attention to detail and ability to ensure documents are consistent in language, terminology, and style.
- Previous experience working as a deployment consultant or engineer.
- Knowledge and experience with Azure pricing and commercial models, and how to optimise a solution for a specific engagement.
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for the role, please get in touch.
Cloud Support Engineer employer: Telefónica Tech (EN)
Contact Detail:
Telefónica Tech (EN) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Support Engineer
✨Tip Number 1
Familiarise yourself with the specific cloud technologies mentioned in the job description, particularly Microsoft Azure and AWS. Understanding their services and how they integrate will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Showcase your experience with Infrastructure as Code (IaC) tools like Terraform and Bicep. Be prepared to discuss any projects where you've implemented these tools, as practical examples can significantly strengthen your candidacy.
✨Tip Number 3
Highlight your communication skills by preparing to explain complex technical concepts in simple terms. This is crucial for the role, as you'll need to present cloud solutions to both technical and non-technical audiences.
✨Tip Number 4
Stay updated on the latest trends and features in Azure and cloud computing. Mention any relevant certifications or training you've pursued, as continuous learning is highly valued in this role.
We think you need these skills to ace Cloud Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cloud technologies, particularly with Azure and AWS. Use specific examples of projects you've worked on that demonstrate your skills in deploying and managing cloud solutions.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with Telefónica Tech's values of being Open, Bold, and Trusted. Provide examples of how you've successfully communicated complex technical concepts to diverse audiences.
Highlight Certifications: Clearly list your Microsoft Azure certifications, such as Azure Fundamentals and Azure Administrator Associate, in both your CV and cover letter. This will show your commitment to continuous learning and expertise in the field.
Showcase Collaboration Skills: Emphasise your ability to work collaboratively with development and operations teams. Include examples of how you've integrated automation into CI/CD pipelines or contributed to security assessments, as these are key responsibilities for the role.
How to prepare for a job interview at Telefónica Tech (EN)
✨Understand the Company and Its Values
Before your interview, take some time to research Telefónica Tech and its core values: Open, Bold, and Trusted. Understanding their mission and how they operate will help you align your answers with what they value in a candidate.
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with Azure and AWS platforms. Highlight specific projects where you've implemented Infrastructure as Code (IaC) using tools like Terraform or Bicep, as well as any automation scripts you've developed.
✨Communicate Clearly
Since the role requires presenting cloud services to both technical and non-technical audiences, practice articulating complex concepts in simple terms. This will demonstrate your communication skills and ability to engage with diverse stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of examples where you've optimised cloud resources for performance and cost, or implemented security measures in Azure environments, and be ready to discuss them in detail.
