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For Companies At a Glance
- Tasks: Manage sales operations, optimise CRM, and enhance processes for new business growth.
- Company: ROI partners with top UK automotive brands to drive sales and customer experiences.
- Benefits: Enjoy a £500 wellness allowance, education bursaries, birthday perks, and healthcare plans.
- Why this job: Join a dynamic team where your contributions directly impact business success and innovation.
- Qualifications: Project management experience, CRM knowledge, and strong analytical skills are essential.
- Other info: Open to all backgrounds; we value diversity and inclusivity in our workplace.
The predicted salary is between 25000 - 35000 £ per year.
Location: Milton Keynes / Nantwich
Job Type: Full-time
Salary: £30-35,000 per annum
Application Deadline: Open until filled
About Us
At ROI, we work with 70% of the UK’s automotive brands to help them meet their sales goals and deliver outstanding customer experiences. By combining smart marketing with powerful technology, we bridge the gap between manufacturers and consumers – driving innovation across the industry.
The Role
Are you ready to help elevate our new business sales through smarter systems, data-led insights and seamless processes? We’re looking for a Sales Operations Manager to bring structure, efficiency and improved processes to our busy commercial function and support ROI's continued growth.
As our Sales Operations Manager, you’ll be the engine behind our new business sales operation – supporting our Sales Director and New Business Account Directors ensuring our teams are equipped with the right tools, tech, marketing, and insights to work smarter and close deals faster.
Key Responsibilities:
- CRM Management (HubSpot) – Oversee management, configuration, user training, reporting and sales process automation to enhance team productivity and customer engagement.
- Sales Tools – Create product presentations and supporting sales tools that streamline our sales process and support conversion.
- Reporting & Forecasting – Own revenue forecasting models and develop dashboards to provide actionable insight.
- Tender Management – Lead the end-to-end tender response process, ensuring timely, high-quality submissions.
- Cross-functional Collaboration – Work closely with marketing, client services and other departments to align customer messaging and consistency of product positioning.
What We’re Looking For:
- A confident project manager, with experience managing complex processes and deadlines.
- Technically savvy – experience with CRM tools such as Hubspot or Salesforce, Advanced use of Microsoft Office (PowerPoint, Excel, Word), and project management tools such as Asana or Smartsheet.
- Analytical – a critical thinker who can translate sales data into meaningful reports. Experience using business intelligence tools such as Tableau is advantageous.
- A great communicator who’s comfortable working across departments and with external stakeholders.
- Knowledge of data warehousing or data transformation tools is a bonus – as is previous exposure to the automotive or outsourcing sectors.
Why Join Us?
We understand how important it is to look after our employees so in return for all your hard work, we offer amazing benefits including:
- a £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
- access to education bursaries to learn new skills.
- a day off and a voucher to get yourself something nice on your birthday.
- company pension.
- healthcare plans including private medical insurance and dental cover.
- subsidised car purchase schemes available.
How to Apply
This is a great opportunity to work at the heart of a commercial team, where your work will have a direct impact on business performance. If you’re detail-driven, proactive, and love improving how things work, we want to hear from you. We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace. Apply now or get in touch for more information.
Sales Operations Manager New Business · Milton Keynes · employer: Return on Investment Ltd
Contact Detail:
Return on Investment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager New Business · Milton Keynes ·
✨Tip Number 1
Familiarise yourself with HubSpot and other CRM tools. Since the role heavily involves CRM management, showcasing your proficiency in these systems during any discussions can set you apart from other candidates.
✨Tip Number 2
Brush up on your project management skills. Given that the position requires managing complex processes and deadlines, demonstrating your ability to handle multiple projects efficiently will be crucial.
✨Tip Number 3
Prepare to discuss your analytical skills. The role demands translating sales data into actionable insights, so be ready to share examples of how you've successfully done this in previous roles.
✨Tip Number 4
Network within the automotive industry. Since ROI works closely with major automotive brands, connecting with professionals in this sector can provide valuable insights and potentially strengthen your application.
We think you need these skills to ace Sales Operations Manager New Business · Milton Keynes ·
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Operations Manager position. Understand the key responsibilities and required skills, such as CRM management and project management, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with CRM tools like HubSpot or Salesforce, as well as your project management skills. Provide specific examples of how you've improved processes or managed complex projects in previous roles.
Showcase Analytical Skills: Since the role requires analytical thinking and the ability to translate sales data into reports, include any relevant experience with data analysis or business intelligence tools like Tableau. Mention specific instances where your analytical skills led to successful outcomes.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the company. Discuss why you want to work at ROI and how you can contribute to their mission of enhancing sales operations.
How to prepare for a job interview at Return on Investment Ltd
✨Know Your CRM Tools
Familiarise yourself with HubSpot and other CRM tools mentioned in the job description. Be prepared to discuss how you've used these tools in previous roles to enhance sales processes and improve team productivity.
✨Showcase Your Project Management Skills
Highlight your experience in managing complex projects and meeting deadlines. Prepare examples of how you've successfully led projects, particularly those that required cross-functional collaboration.
✨Demonstrate Analytical Thinking
Be ready to discuss how you've translated sales data into actionable insights in the past. If you have experience with business intelligence tools like Tableau, make sure to mention it and provide specific examples.
✨Prepare for Cross-Departmental Collaboration
Since the role involves working closely with various departments, think of examples where you've effectively communicated and collaborated with different teams. This will show your ability to align customer messaging and product positioning.
