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- Tasks: Lead a dynamic team, drive sales, and deliver excellent customer service.
- Company: Join Superdrug, a vibrant health and beauty retailer loved for its value and fun atmosphere.
- Benefits: Enjoy up to 28 days holiday, 30% discount, and access to Wagestream for flexible pay.
- Why this job: Be part of a supportive team that values individuality and offers growth opportunities.
- Qualifications: Previous supervisory experience in retail and a passion for motivating others.
- Other info: Training provided for piercing services; strong promotion from within culture.
Location: 32-34 Market Place, Otley, West Yorkshire LS21 3AQ
Hours: 16 hours a week with an opportunity to work more hours.
Salary: £13.00 Per Hour.
Why Superdrug? Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressure's on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
The Role
What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug’s future Store Managers. You’ll support the management team in the day-to-day business activities driving sales, alongside the development and delivery of excellent customer service and store standards. Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.
About you
- Ideally supervisory or team leader experience within a fast-paced high street retailer
- Understanding of retail Key Performance Indicators; including sales, profit and service
- Confidence, resilience and ambition with the ability to help others to develop and improve their skills
- Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers. We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you!
Here’s how you are rewarded:
- Up to 28 days holiday
- Up to 30% discount for you and a nominated friend or family member
- Excellent training
- Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Enhanced company sick pay and pregnancy loss and support
Come and be part of something special! Superdrug, where we embrace exciting challenges that make a real difference. We provide a supportive environment where your innovative ideas and proactive spirit are not just welcomed but celebrated. Where you can be you! Are you ready to make your mark with us? Superdrug is a place for everyone. We respect every voice and celebrate individuality. As a Team Leader, you’ll enjoy managing a dynamic team and creating a fun work environment.
Inspiring Futures
Superdrug is all about inspiring futures. We provide various learning opportunities, including our Retail Management Training program, which equips you with the skills to become an assistant manager. Work at Superdrug is not just work, it’s a fun-filled journey. We create a vibrant atmosphere filled with positivity. Every day brings new opportunities to learn, grow, and make a difference in the lives of our customers and colleagues.
Team Member Discount
Enjoy perks like 30% off Superdrug Own Brand products and 10% off other brands. This includes our Superdrug Health Clinics & Online Doctor! We also have friends & family events, where we increase your discount and allow you to share it!
Wagestream
We offer Wagestream - An app which allows you to track your shifts and how much you’re earning throughout the month and access up to 40% of your pay ahead of payday, giving you flexibility over when you get paid.
Benefit Hub Discount Platform
Genuine savings on your everyday living expenses, on everything from your weekly food shop to a fun night out with friends. Aviva Digicare provides free digital healthcare like Digital GP, nutritional & mental wellbeing consultations and an annual health check.
There’s More!
With up to 28 days holiday for part-time roles and our bank holiday swap scheme which respects all religious holidays, there’s plenty more to discover. Check out the "Our Benefits" page for more!
Journey to Joining Our Amazing Team
- Apply online with your CV, highlighting how your experience fits the Team Leader role at Superdrug.
- Initial Screening: Our talent or store team’s will review your application and contact you if it matches our requirements.
- Interviews: If selected, you’ll be invited to an in-store interview where you’ll meet the team, talk about your skills for the Team Leader role, and possibly do a floor walk with the interviewer. This means discussing where the store is doing well and what could be improved.
- Offer & Onboarding: If successful, you’ll receive a job offer with details on the role, salary, and benefits. We’ll then help guide you through the onboarding process for a smooth start.
Frequently Asked Questions
Questions? We have answers! - Check out our FAQ page for more.
Retail Supervisor employer: Superdrug Stores
Contact Detail:
Superdrug Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Superdrug's values and culture. They emphasise fun, teamwork, and customer service, so be prepared to showcase how you embody these traits during your interview.
✨Tip Number 2
Brush up on your knowledge of retail Key Performance Indicators (KPIs). Understanding sales, profit, and service metrics will help you demonstrate your ability to drive results in the role.
✨Tip Number 3
Prepare examples from your past experience where you've successfully led a team or improved performance. This will show your potential as a future Store Manager and your capability to motivate others.
✨Tip Number 4
Be ready to discuss how you handle pressure and maintain a positive atmosphere in a fast-paced environment. Superdrug values resilience and a fun work culture, so highlight your ability to keep spirits high.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Retail Supervisor role. Focus on your supervisory or team leader experience in fast-paced retail environments, and include specific examples of how you've driven sales and improved customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and health, as well as your ability to motivate a team. Mention how you can contribute to creating a fun work environment while achieving targets, and express your enthusiasm for the opportunity at Superdrug.
Highlight Key Skills: In your application, emphasise skills that are crucial for the role, such as confidence, resilience, and the ability to coach others. Provide examples of how you've successfully managed teams and met Key Performance Indicators in previous roles.
Prepare for the Interview: If selected for an interview, be ready to discuss your management style and how you would handle various scenarios in-store. Familiarise yourself with Superdrug's values and think about how you can embody them as a Team Leader.
How to prepare for a job interview at Superdrug Stores
✨Show Your Passion for Beauty and Health
Make sure to express your enthusiasm for the beauty and health industry during the interview. Share any personal experiences or interests that relate to the role, as this will demonstrate your genuine passion and alignment with Superdrug's values.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, as these are key qualities Superdrug looks for in a Team Leader.
✨Understand Retail KPIs
Familiarise yourself with key performance indicators relevant to retail, such as sales targets and customer service metrics. Be ready to discuss how you have previously contributed to achieving these goals, as this shows your understanding of the business side of retail.
✨Be Ready for a Floor Walk
During the interview, you may be asked to do a floor walk. Prepare by thinking about what aspects of the store you would highlight as strengths and areas for improvement. This will showcase your analytical skills and ability to think on your feet, which is crucial for the role.
