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- Tasks: Manage digital marketing activities for a global agricultural client across multiple markets.
- Company: Join ITG & Storyteq, transforming marketing with innovative SaaS solutions.
- Benefits: Enjoy 25 days holiday, flexible working, and wellness perks.
- Why this job: Be part of a dynamic team driving impactful campaigns in a fast-paced environment.
- Qualifications: Experience in multi-channel marketing and excellent communication skills required.
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking a Digital & CRM Account Manager to join our ITG team and support a busy, expanding account. Your primary role will be managing the daily digital marketing activities for our global agricultural client across multiple markets, including UK/Eire, France, Italy, Germany, Spain, and Poland. This involves overseeing digital campaigns, analyzing performance, and providing insights, alongside supporting CRM workflows and data management.
Your responsibilities include:
- Executing digital activities, ensuring campaign accuracy, collaborating with internal teams, maintaining strong stakeholder relationships, and supporting CRM setup and data processes.
- Coordinating digital campaign scheduling across markets to meet deployment dates for paid social media and WhatsApp advertising.
- Ensuring timely campaign launches and monitoring performance throughout campaign periods.
- Maintaining effective communication with marketing teams and Field Marketing Consultants to track progress and resolve issues.
- Assisting the Senior Account Manager with CRM setup, data checks, asset verification, workflow updates, and liaising with internal departments.
- Managing updates to marketing portals, campaign calendars, and supporting BAU workflows, including client meetings and minute-taking.
- Identifying process improvements for campaign management efficiency.
- Analyzing trends, measuring effectiveness, and delivering actionable insights.
- Driving multiple projects simultaneously and acting as a key client advocate.
- Delivering weekly KPIs and providing insights for client reporting.
Requirements:
- Client-centric approach
- Experience with multi-channel marketing, especially social media (Facebook, Instagram, WhatsApp for Business)
- Excellent communication skills
- Strong multitasking and project management abilities
- Meticulous attention to detail and high-quality standards
- Exceptional organization and teamwork skills
- Problem-solving skills and ability to remain calm under pressure
- Flexible and adaptable in a fast-paced environment
- Relevant experience in a similar role
- Proficiency in Excel and PowerPoint/Keynote
Benefits:
- Competitive salary plus perks such as 25 days' holiday, wellbeing days, pension, medical plan, flexible working, savings discounts, employee awards, charity initiatives, referral bonuses, wellbeing programs, and family-friendly leave policies.
We Value Diversity: We promote equality and inclusion, welcoming applicants regardless of age, race, gender, religion, sexual orientation, disability, or nationality. We support various employee resource groups and are committed to fostering a supportive, diverse workplace.
Next Steps: Interested? Submit your application, and our team will be in touch.
Additional details:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Marketing
- Industries: Technology, Information and Internet
Digital & CRM Account Manager employer: Inspired Thinking Group (ITG)
Contact Detail:
Inspired Thinking Group (ITG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital & CRM Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in digital marketing, especially in social media platforms like Facebook and Instagram. This knowledge will help you demonstrate your expertise during interviews and show that you're up-to-date with industry standards.
✨Tip Number 2
Network with professionals in the digital marketing field, particularly those who have experience in CRM management. Attend industry events or join online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed digital campaigns in the past. Highlight your ability to analyse performance metrics and provide actionable insights, as this is crucial for the role.
✨Tip Number 4
Showcase your project management skills by discussing how you've handled multiple projects simultaneously. Be ready to explain your approach to maintaining organisation and communication with stakeholders, as these are key aspects of the job.
We think you need these skills to ace Digital & CRM Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital marketing and CRM management. Focus on your achievements in multi-channel campaigns, especially on social media platforms like Facebook and Instagram.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've successfully managed digital campaigns and improved client relationships in previous roles.
Highlight Key Skills: Emphasise your project management abilities, attention to detail, and problem-solving skills. These are crucial for the Digital & CRM Account Manager position, so provide examples of how you've demonstrated these skills in past experiences.
Showcase Your Analytical Skills: Include any experience you have with analysing campaign performance and delivering insights. Mention tools or methods you've used to measure effectiveness and how you've applied this data to improve future campaigns.
How to prepare for a job interview at Inspired Thinking Group (ITG)
✨Showcase Your Digital Marketing Knowledge
Make sure to brush up on the latest trends in digital marketing, especially in social media platforms like Facebook and Instagram. Be prepared to discuss specific campaigns you've managed and the results achieved, as this will demonstrate your expertise and understanding of the role.
✨Highlight Your CRM Experience
Since the role involves supporting CRM workflows, be ready to talk about your experience with CRM systems. Share examples of how you've used data management to improve campaign performance or customer relationships, showcasing your analytical skills.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Prepare to discuss how you've maintained stakeholder relationships in previous positions. You might even want to share a challenging situation where your communication skills helped resolve an issue.
✨Prepare for Multitasking Scenarios
Given the fast-paced environment, think of examples that illustrate your multitasking abilities. Be ready to explain how you prioritise tasks and manage multiple projects simultaneously, ensuring that you meet deadlines without compromising quality.
