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- Tasks: Provide technical support for Variable Speed Drives, troubleshoot issues, and create technical reports.
- Company: Join GE Vernova, a leader in electrification systems for energy efficiency and decarbonisation.
- Benefits: Enjoy flexible work options, attractive compensation, and 26 days of vacation plus bank holidays.
- Why this job: Be part of exciting projects that drive innovation in the energy sector and make a real impact.
- Qualifications: Degree in Electrical Engineering or equivalent experience; expertise in Variable Frequency Drives required.
- Other info: Opportunity to travel globally and work with top-tier clients in various industries.
The predicted salary is between 36000 - 60000 £ per year.
GE Vernova’s Power Conversion & Storage business provides electrification systems that are critical to customers’ power and energy needs for their high-performance applications. We work with some of the world’s major energy, maritime and industrial organisations, helping to enable a transition to energy efficiency and decarbonisation, including through our specialist motors, drives and control technologies.
We are looking for an experienced engineer to join our team of experts providing technical support for Variable Speed Drives Systems with in-depth troubleshooting in the Marine, Naval, Steel and Power industries. Your duties will include creation of technical reports, advising on technical aspects of upgrades and performing hands-on repairs of GE equipment. You will support our installed base of systems in the UK and globally, both in the office and on-site when necessary. Time spent working while travelling is estimated to be 10-20%.
In This Role You Will Focus On:
- Liaising with customers and field service engineers to resolve customers’ issues.
- Identifying and/or implementing modifications to software and hardware.
- Analysing diagnostic files.
- Testing and configuration of hardware and software in our office laboratory.
- Collaborating with fellow team members and the engineering/development teams to resolve complex issues.
- Advising to our sales and quotations teams on the technical aspects of our bids for upgrades or new systems.
- Helping to drive improvements in products, processes, and procedures.
What We’re Looking For:
- A relevant degree in Electrical Engineering or equivalent, or significant experience in an electrical or industrial engineering environment.
- Extensive experience with Variable Frequency Drives.
- Good understanding of programming PLCs (ladder diagrams, functional block diagrams, structured text).
- Previous hands-on experience of troubleshooting or commissioning industrial electrical drives systems.
- Knowledge of industrial communication protocols and serial links, e.g. Modbus (RTU/TCP IP), Profibus, Profinet, Ethernet etc.
- Right to Work in the United Kingdom.
- Valid passport to meet travel requirements.
Nice To Have:
- Willingness and eligibility to work worldwide and offshore for short periods of time.
- Previous commercial experience gained in the Marine, Naval, Power, or Steel industries.
- Valid driver's license.
You Can Expect From Us:
- Challenging and exciting projects.
- A work environment where we understand that not everyone has the same expectations about their jobs, careers and work-life balance and we are happy to discuss flexibility requirements.
- Attractive compensation.
- Flexible benefits so you can build a package that fits your personal needs.
- Some core benefits are: Employer pension contribution (not subject to individual contribution), Income protection, Private Health Insurance and Life Assurance.
- 26 days of vacation + bank holidays.
GE Vernova – the energy to change the world.
Lead Technical Support Engineer - Variable Speed Drives employer: GE Vernova's Grid Software
Contact Detail:
GE Vernova's Grid Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Technical Support Engineer - Variable Speed Drives
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in Variable Speed Drives. This will not only help you during interviews but also show your genuine interest in the field, making you a more attractive candidate.
✨Tip Number 2
Network with professionals in the Marine, Naval, Power, and Steel industries. Attend relevant industry events or join online forums to connect with potential colleagues and learn about the challenges they face, which can give you an edge in discussions.
✨Tip Number 3
Prepare to discuss specific troubleshooting scenarios you've encountered in your previous roles. Being able to articulate your problem-solving process will demonstrate your hands-on experience and technical expertise.
✨Tip Number 4
Research GE Vernova’s recent projects and initiatives. Understanding their current focus areas will allow you to tailor your conversations and show how your skills align with their goals, making you a standout candidate.
We think you need these skills to ace Lead Technical Support Engineer - Variable Speed Drives
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Variable Frequency Drives and any relevant engineering qualifications. Use specific examples from your past roles that demonstrate your troubleshooting skills and technical expertise.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background in electrical engineering aligns with the job requirements, and provide examples of how you've successfully resolved technical issues in previous positions.
Highlight Relevant Skills: Emphasise your knowledge of industrial communication protocols and programming PLCs. Make sure to mention any hands-on experience you have with troubleshooting or commissioning industrial electrical drive systems, as this is crucial for the role.
Showcase Your Problem-Solving Abilities: Provide examples in your application that showcase your analytical skills and ability to collaborate with teams to resolve complex issues. This could include specific projects where you identified and implemented modifications to software or hardware.
How to prepare for a job interview at GE Vernova's Grid Software
✨Showcase Your Technical Expertise
Make sure to highlight your extensive experience with Variable Frequency Drives and any relevant projects you've worked on. Be prepared to discuss specific troubleshooting scenarios and how you resolved them, as this will demonstrate your hands-on experience.
✨Understand the Industry Context
Familiarise yourself with the Marine, Naval, Steel, and Power industries, as these are key areas for the role. Being able to discuss current trends and challenges in these sectors will show that you're not just technically proficient but also aware of the broader context.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical skills and ability to troubleshoot complex issues. Practice articulating your thought process when diagnosing problems, as well as how you would collaborate with team members to find solutions.
✨Demonstrate Communication Skills
Since the role involves liaising with customers and field service engineers, it's crucial to showcase your communication skills. Prepare examples of how you've effectively communicated technical information to non-technical stakeholders in the past.
