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- Tasks: Coordinate global travel and craft high-touch itineraries for corporate clients.
- Company: Join a leading pharmaceutical organisation with a global support team.
- Benefits: Enjoy hybrid work flexibility and potential for permanent role.
- Why this job: Deliver VIP-level experiences while building strong relationships in a dynamic environment.
- Qualifications: 5+ years in corporate travel, strong communication skills, and GDS knowledge required.
- Other info: Weekend availability may be needed during peak travel seasons.
Join our client, a leading pharmaceutical organisation, working in their Global Concierge Travel Team to deliver high-touch, end-to-end travel support for corporate travellers and event organisers. You'll coordinate flights, hotels, transfers, and curated itineraries, ensuring seamless, VIP-level experiences.
What You'll Do:
- Coordinate global travel: flights, hotels, transfers, and more
- Craft seamless, high-touch itineraries including dining and curated experiences
- Liaise with travellers to understand preferences and tailor recommendations
- Ensure bookings align with policy and budget
- Deliver concierge-level service with professionalism and warmth
- Provide proactive, ongoing support before, during, and after travel
- Communicate via phone, email, video, chat, and in-person
- Build strong relationships with clients, vendors, and stakeholders
- Handle disruptions, re bookings, and emergencies with confidence
- Stay informed on travel trends, new venues, and compliance standards
- Ensure adherence to pharmaceutical and corporate travel regulations
- Track expenses and maintain accurate travel records
- Manage vendor databases and preferred venue lists
- Work independently while collaborating across global time zones
What You Bring:
- 5+ years in corporate travel or concierge services
- Strong communication and problem-solving skills
- Understanding of GDS environments
- English fluency (other languages a plus)
- Flexible, self-motivated, and detail-oriented
Why Join Us?
- Work with a global, 24/7 support team
- Hybrid flexibility with remote work options
- Opportunity to transition to a permanent role
Working Hours & Flexibility
This is a flexible full-time role averaging approximately 37.5 hours per week during peak periods. Peak periods (e.g. major events or high travel seasons) may require full-time availability. During quieter periods, reduced hours will be worked. Weekend availability is occasionally required, depending on travel schedules and event timelines. The role may involve occasional international travel for onsite coordination or support.
Corporate Travel Associate employer: Gi Group
Contact Detail:
Gi Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Travel Associate
✨Tip Number 1
Familiarise yourself with the latest trends in corporate travel and concierge services. Being knowledgeable about current travel regulations, popular destinations, and new venues will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the travel industry, especially those who work in corporate travel. Attend industry events or join online forums to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Practice your communication skills, as this role requires liaising with various stakeholders. Consider role-playing scenarios where you handle travel disruptions or client inquiries to build your confidence.
✨Tip Number 4
Showcase your problem-solving abilities by preparing examples of how you've successfully managed travel logistics or resolved issues in past roles. This will demonstrate your capability to handle the demands of a Corporate Travel Associate.
We think you need these skills to ace Corporate Travel Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in corporate travel or concierge services. Emphasise your strong communication and problem-solving skills, as well as any familiarity with GDS environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering high-touch service. Mention specific examples of how you've successfully coordinated travel or managed client relationships in the past.
Highlight Relevant Experience: In your application, clearly outline your 5+ years of relevant experience. Include details about your ability to handle disruptions and emergencies, as this is crucial for the role.
Showcase Your Flexibility: Since the role requires flexibility in working hours and occasional weekend availability, mention your willingness to adapt to peak travel periods and your experience in managing varying workloads.
How to prepare for a job interview at Gi Group
✨Showcase Your Experience
Make sure to highlight your 5+ years in corporate travel or concierge services. Prepare specific examples of how you've successfully coordinated travel arrangements and provided high-touch service in previous roles.
✨Demonstrate Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Be ready to discuss how you've effectively liaised with clients and vendors in the past, showcasing your ability to build relationships.
✨Familiarise Yourself with GDS
Brush up on your knowledge of Global Distribution Systems (GDS). Be prepared to discuss your experience with these systems and how they can enhance travel coordination and efficiency.
✨Prepare for Problem-Solving Scenarios
Think of examples where you've handled disruptions or emergencies during travel. The interviewers will likely want to know how you manage stress and find solutions quickly, so have a few scenarios ready to share.
