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- Tasks: Join us as a Roadside Mechanic, helping customers get back on the road with your technical skills.
- Company: DLG is evolving, putting customers first and offering a fulfilling career with Green Flag.
- Benefits: Enjoy a competitive salary, generous holidays, and perks like 50% off insurance and an EV car scheme.
- Why this job: Be part of a supportive team that values diversity and offers flexibility for a great work-life balance.
- Qualifications: Must be 21+, hold a Category B driving licence, and have NVQ Level 2 in vehicle maintenance.
- Other info: Work from home with a company vehicle and choose your overtime hours.
The predicted salary is between 28800 - 48000 £ per year.
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team you’ll be an integral part of our expanding services and enjoy a career with endless variety and a genuine sense of fulfilment.
This is a permanent role in Epsom, Brixton, Streatham, Wandsworth, Putney, Brentford, Hounslow, Egham, Surbiton, Cobham, Tadworth, Leatherhead and Chertsey. You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime.
We will provide you with a Green Flag vehicle and you will start your day from your home. You’ll put your technical knowledge to the test. Whether it be that customers are out of fuel, require a tyre repair/change or a new battery, you will be ready and prepared to assist with a full kit on board to help them get back on the move. You will need to diagnose the problem and understand the requirements to resolve it and give them the confidence to head off on their journey with no further interruptions.
Up to £40000 base salary dependant on experience, OTE 44-48k, plus an additional 9% of base salary employer contributed pension, plus overtime.
What you’ll need:
- To be 21 years or over for insurance purposes
- A current Category B driving licence is necessary
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
- Demonstrate empathy and a desire to always achieve the correct outcome
- Experience of the Motor Repair industry
- Experience of lone working (desirable)
- Utilise and apply up-to-date vehicle repair techniques
- Display and utilise best practice and first-class Health & Safety behaviours
- Collaboration with dispatch team to improve the customer claims journey
- Use self-initiative
Benefits:
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
We want everyone to get the most out of their time at DLG. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.
Be yourself: Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Roadside Mechanic employer: Direct Line Group Careers
Contact Detail:
Direct Line Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Mechanic
✨Tip Number 1
Familiarise yourself with the specific areas where you'll be working, such as Epsom and Brixton. Knowing the local roads and common breakdown hotspots can give you an edge in providing quick and efficient service.
✨Tip Number 2
Brush up on your technical skills related to light vehicle maintenance. Being able to demonstrate your knowledge of up-to-date repair techniques during the interview can set you apart from other candidates.
✨Tip Number 3
Showcase your ability to work independently and manage your time effectively. Since this role involves lone working, emphasising your self-initiative and problem-solving skills will be crucial.
✨Tip Number 4
Prepare to discuss how you handle customer interactions, especially in stressful situations. Demonstrating empathy and a focus on achieving the best outcomes for customers can make a strong impression.
We think you need these skills to ace Roadside Mechanic
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the motor repair industry. Emphasise any qualifications, such as NVQ Level 2 in light vehicle maintenance, and showcase your technical skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the company. Mention your empathy towards customers and your commitment to providing excellent service, as these qualities are essential for a Roadside Mechanic.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully diagnosed and resolved vehicle issues in the past. This will demonstrate your ability to handle the challenges of the role effectively.
Highlight Flexibility and Initiative: Mention your willingness to work flexible hours and your ability to work independently. The job requires a proactive approach, so showcasing your self-initiative will make your application stand out.
How to prepare for a job interview at Direct Line Group Careers
✨Showcase Your Technical Skills
Be prepared to discuss your technical knowledge and experience in vehicle maintenance. Highlight any specific repairs you've successfully completed, as well as your familiarity with up-to-date repair techniques.
✨Demonstrate Empathy
Since the role involves assisting customers during stressful situations, it's crucial to show that you understand their concerns. Share examples of how you've provided excellent customer service in the past, especially in challenging circumstances.
✨Familiarise Yourself with the Company
Research Green Flag and DLG to understand their values and mission. Be ready to explain why you want to work for them specifically and how you can contribute to their goal of putting customers at the heart of everything they do.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to work independently. Think of scenarios where you've had to diagnose a problem or make quick decisions, and be ready to discuss how you handled those situations.
