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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a global leader in health and well-being services.
- Benefits: Enjoy a supportive work culture with opportunities for professional growth and innovation.
- Why this job: Make a real impact on people's lives while working in a diverse and inclusive environment.
- Qualifications: Must be an accredited practitioner or have relevant qualifications and experience.
- Other info: Fully vaccinated candidates are required for this role to ensure safety.
The predicted salary is between 36000 - 60000 £ per year.
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling (3-8 sessions) to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Professional indemnity insurance of at least £1,000,000
- Registered with the Information Commissioner's Office (ICO) as a Data Controller
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
Independent EAP Counsellor (Cambridge, UK) employer: Lifeworks
Contact Detail:
Lifeworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Cambridge, UK)
✨Tip Number 1
Familiarise yourself with the EAP model and its specific requirements. Understanding how short-term counselling works in an EAP context will help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Network with other professionals in the field. Engaging with fellow counsellors or joining relevant online forums can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience with managing online referrals and collaborating with case management teams. Being able to articulate your past experiences in these areas will set you apart from other candidates.
✨Tip Number 4
Showcase your understanding of workplace dynamics and issues. Being able to relate your counselling skills to organisational challenges will highlight your ability to work effectively within the EAP framework.
We think you need these skills to ace Independent EAP Counsellor (Cambridge, UK)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Independent EAP Counsellor position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your counselling experience, especially in short-term models and EAP contexts. Mention any relevant qualifications and your professional memberships to demonstrate your credibility.
Showcase Your Skills: Detail your IT literacy and ability to manage online referrals effectively. Provide examples of how you have collaborated with teams in previous roles, particularly in managing cases or providing feedback.
Personalise Your Application: Make your application stand out by personalising your cover letter. Address it to the hiring team at TELUS Health and express your enthusiasm for their mission to improve health outcomes through innovative solutions.
How to prepare for a job interview at Lifeworks
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate Your Understanding of EAP
Be prepared to discuss your knowledge of Employee Assistance Programmes (EAP) and how you can effectively provide short-term counselling. Share examples of how you've managed online referrals and collaborated with case management teams in the past.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle risk events and provide timely feedback. Think of specific instances where you've successfully navigated challenging situations in a counselling context.
✨Emphasise Your IT Skills
Since the role requires proficiency in Microsoft Word and online systems, be ready to discuss your IT literacy. Mention any relevant tools or software you've used in your previous roles to manage client information and documentation.
