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- Tasks: Join our Property team to assess and manage building-related insurance claims.
- Company: Crawford & Company is a leading global provider of claims management solutions.
- Benefits: Enjoy remote work flexibility and travel opportunities while working with experienced professionals.
- Why this job: Make a real impact by resolving complex issues and enhancing your surveying skills in a supportive environment.
- Qualifications: MRICS Chartered Surveyor preferred, with strong customer service and technical skills.
- Other info: Full-time role with mid-senior level responsibilities; DBS check required.
The predicted salary is between 36000 - 60000 £ per year.
Within this rewarding role, you’ll be complementing our existing Property team in handling both general material damage losses as well as assisting with complex building-related issues. Claims can typically range from around £20k to over £1M in value, with a typical claim being around £250k. This role will be remotely based with travel.
Responsibilities
- You’ll work alongside highly experienced adjusters, where the claim is typically adjuster-led and requires surveying expertise to progress and settle insurance claims efficiently.
- You’ll carry out initial visits, assess damage to a high professional standard, help establish defect diagnosis, and ensure all Planning, Building Regulations, Party Wall, and CDM issues are addressed.
- The work may include arranging testing (ACMs), report preparation, complaint resolution, and compliance with performance and process requirements.
- All claims will require appraisal reports with budget costings and recommendations.
Qualifications
- You should be an experienced Surveyor in your field, ideally MRICS Chartered.
- A person who enjoys the technical side of surveying would be suitable.
- Customer and quality focused for internal and external clients.
- Team-oriented, collaborating across departments.
- Reactive to daily workloads based on customer needs.
- Proactive in meeting KPIs and SLAs.
- Ability to produce high-quality reports and presentations.
- Technical competence and up-to-date knowledge of Health & Safety legislation.
- Excellent customer service skills.
- Ability to handle multiple projects efficiently.
- Full UK driving license and willingness to travel when necessary.
Note: Due to the nature of the role, a satisfactory basic DBS check is required.
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industry: Insurance
Location: Bristol, England, United Kingdom
CBC- Building Surveyor employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CBC- Building Surveyor
✨Tip Number 1
Network with professionals in the insurance and surveying sectors. Attend industry events or join relevant online forums to connect with people who work at Crawford & Company or similar firms. This can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in building surveying, especially those related to insurance claims. Being knowledgeable about current Health & Safety legislation and Building Regulations will demonstrate your commitment to the role and make you a more attractive candidate.
✨Tip Number 3
Prepare to discuss specific case studies or experiences where you've successfully handled complex building-related issues. Highlighting your problem-solving skills and technical expertise during interviews can set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've effectively communicated with clients or resolved complaints in previous roles. This is crucial for a position that requires collaboration across departments and a focus on client satisfaction.
We think you need these skills to ace CBC- Building Surveyor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Surveyor, particularly any MRICS qualifications. Emphasise your technical skills and customer service experience, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for surveying and your ability to handle complex building-related issues. Mention specific examples of past projects where you successfully assessed damage and produced high-quality reports.
Highlight Relevant Experience: In your application, focus on your experience with insurance claims, particularly those involving significant values. Discuss your familiarity with Planning, Building Regulations, and Health & Safety legislation to demonstrate your technical competence.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is essential in the surveying field.
How to prepare for a job interview at Crawford & Company
✨Showcase Your Technical Expertise
As a Building Surveyor, it's crucial to demonstrate your technical knowledge during the interview. Be prepared to discuss specific surveying techniques and relevant legislation, such as Health & Safety regulations, to show that you are up-to-date and competent in your field.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex building-related issues. Prepare examples from your past experiences where you successfully diagnosed defects or resolved complaints, highlighting your analytical skills and customer service focus.
✨Emphasise Team Collaboration
Crawford & Company values teamwork, so be ready to discuss how you've collaborated with colleagues across departments in previous roles. Share specific instances where your teamwork led to successful outcomes, demonstrating your ability to work effectively in a team-oriented environment.
✨Demonstrate Your Customer Focus
Since the role involves interacting with clients, it's important to convey your commitment to customer service. Prepare to discuss how you've prioritised client needs in the past and how you ensure high-quality service delivery, which aligns with the company's values.
