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- Tasks: Lead project delivery teams and ensure high-quality refurbishments in social housing.
- Company: Join a fast-growing main contractor known for its strong client relationships and exceptional staff retention.
- Benefits: Enjoy a competitive salary, lucrative bonuses, and a focus on long-term career growth.
- Why this job: Be part of a transformational growth story that values innovation and makes a real community impact.
- Qualifications: Proven experience in operations within social housing or refurbishment, with strong leadership skills.
- Other info: This is an exciting time to join as the company aims to double in size over three years.
The predicted salary is between 43200 - 72000 £ per year.
Based in Hertfordshire | Projects Across London
Excellent Salary + Lucrative Bonus + Package
Are you a dynamic leader ready to take your career to the next level?
We’re working with a privately owned, fast-growing main contractor specialising in planned refurbishments within the social housing sector – delivering high-quality internal and external refurbishments, SHDF-funded retrofit decarbonisation, and cladding/fire remediation projects across London.
Following a recent major rebrand and a pipeline of secured long-term frameworks, our client is entering a transformational growth phase, set to double in size over the next three years. As such, this is an incredibly exciting time to join a business known for its outstanding reputation, strong client relationships, and exceptional staff retention.
The Role
As Operations Manager, you will report directly to the Construction Director and take overall responsibility for project delivery teams across multiple frameworks and workstreams. You’ll lead a team of five experienced Contracts Managers, ensuring the safe, efficient, and high-quality delivery of works in occupied homes.
Key Responsibilities:
- Lead and support Contracts Managers across multiple refurbishment and retrofit projects
- Oversee project performance, safety, quality, and client satisfaction
- Build and maintain relationships with clients, local authorities, and stakeholders
- Support strategic growth and contribute to business planning alongside the senior leadership team
- Drive a positive site culture and promote company values across all levels
What We’re Looking For:
- Proven experience in a senior operations role within the social housing or refurbishment sector
- Strong leadership and people management skills
- Track record of delivering retrofit, refurbishment or fire remediation projects in London
- Commercially aware, contractually competent and client-facing
- A proactive, solutions-driven mindset with a passion for continuous improvement
Why Join?
- Join a company with a genuine focus on culture, collaboration, and long-term careers
- Be part of a transformational growth story in a business that values innovation and agility
- Enjoy a very competitive salary package, including a lucrative bonus
- Work with a respected contractor delivering projects that make a real impact in communities
Apply today to take your next step with a contractor that’s going places – and wants you on the journey.
Operations Manager - Main Contractor (Social Housing Refurbishment) employer: Velocity Recruitment
Contact Detail:
Velocity Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Main Contractor (Social Housing Refurbishment)
✨Tip Number 1
Network within the social housing and refurbishment sectors. Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. Building relationships can lead to valuable insights and potential referrals for the Operations Manager role.
✨Tip Number 2
Research the company thoroughly. Understand their recent projects, values, and culture. This knowledge will help you tailor your conversations during interviews and demonstrate your genuine interest in joining their team.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in previous roles. Be ready to share specific examples of how you've driven project success and fostered a positive site culture, as these are key aspects of the Operations Manager position.
✨Tip Number 4
Stay updated on industry trends, especially regarding social housing refurbishments and retrofit projects. Being knowledgeable about current challenges and innovations will allow you to engage in meaningful discussions and showcase your expertise during the interview process.
We think you need these skills to ace Operations Manager - Main Contractor (Social Housing Refurbishment)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations management, particularly within the social housing or refurbishment sector. Use specific examples of projects you've led and the outcomes achieved.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and your passion for delivering high-quality refurbishments. Mention how your values align with the company's focus on culture and collaboration.
Highlight Relevant Experience: In your application, emphasise your track record in managing retrofit, refurbishment, or fire remediation projects. Include any relevant metrics or achievements that demonstrate your success in these areas.
Showcase Your People Skills: Since the role involves leading a team and building relationships with clients and stakeholders, make sure to illustrate your people management skills and your ability to foster a positive site culture.
How to prepare for a job interview at Velocity Recruitment
✨Showcase Your Leadership Skills
As an Operations Manager, your leadership abilities are crucial. Prepare examples of how you've successfully led teams in previous roles, particularly in the social housing or refurbishment sector. Highlight your approach to managing Contracts Managers and ensuring project delivery.
✨Demonstrate Industry Knowledge
Familiarise yourself with current trends and challenges in the social housing refurbishment sector. Be ready to discuss recent projects you've worked on, especially those involving retrofit or fire remediation, and how they relate to the company's goals.
✨Emphasise Relationship Building
Building strong relationships with clients and stakeholders is key. Prepare to discuss how you've successfully maintained client satisfaction and collaborated with local authorities in past projects. This will show your understanding of the importance of these relationships.
✨Exhibit a Solutions-Driven Mindset
The company values a proactive approach to problem-solving. Think of specific instances where you've identified issues and implemented effective solutions in your projects. This will demonstrate your commitment to continuous improvement and innovation.
