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- Tasks: Lead exceptional hospitality in a luxury hotel’s food and beverage services.
- Company: Join an award-winning hotel group recognised for employee wellbeing and engagement.
- Benefits: Enjoy 31 days off, private healthcare, discounts, and wellness support.
- Why this job: Shape memorable guest experiences in a collaborative and inclusive environment.
- Qualifications: Experience in luxury hotel leadership with a passion for hospitality required.
- Other info: Opportunities for personal development and a culture that values your voice.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We’re proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence.
As Food and Beverage Service Manager, you will lead the delivery of exceptional hospitality across our food and beverage offering. This is made up of a 3 rosette fine dining restaurant, casual dining space, lounge & afternoon tea and two meeting rooms. This is a unique opportunity to oversee a dynamic blend of refined dining and memorable celebrations – from intimate weddings and private dinners to meetings, afternoon teas and seasonal occasions.
You’ll work closely with our Food and Beverage Service Manager, Head Chef and senior team to ensure a seamless, thoughtful experience for all guests – whether they’re joining us for a special celebration or a quiet midweek lunch. Your hands-on leadership, passion for guest service, and ability to build and motivate your team will ensure every detail is carefully delivered with warmth, precision, and flair.
We’re looking for a leader who brings structure and creativity in equal measure – someone who can confidently manage both daily service and event logistics, and who thrives on bringing people together for memorable moments.
What we’re looking for in a great Food and Beverage Service Manager:
- Proven experience in a similar leadership role within a luxury hotel, ideally with experience managing both restaurant service and private events;
- A genuine passion for hospitality, with a strong understanding of fine and casual dining, as well as banqueting and functions;
- A calm and inspiring leader with the ability to manage and motivate a large team across different service areas;
- Strong communication and client relationship skills, with the confidence to work closely with guests, suppliers, and colleagues at all levels;
- A proactive, hands-on approach to service delivery and a commitment to maintaining the highest standards at all times;
- Above all, a desire to shape and deliver exceptional guest experiences.
What’s in it for you?
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Family Focused Benefits: Private healthcare, with the option to enhance your cover for family and Death in Service benefit of 4 x salary;
- Personal development – leadership coaching
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
- Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
- Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
- Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
- Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
- Everyday Essentials: Free parking, meals on duty.
A Culture of Collaboration and Care
We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
- Your Voice Matters: Regular surveys that value your input.
- Real Action: “You said, we did”—because we listen and respond.
- Sustainability Focus: Employee champions at every hotel and HQ.
We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.
Want to get a flavour for Eden Hotel Collection? Give us a follow on LinkedIn.
Food and Beverage Services Manager employer: Eden Hotel Collection
Contact Detail:
Eden Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Services Manager
✨Tip Number 1
Familiarise yourself with the Eden Hotel Collection's values and recent awards. Highlighting your alignment with their commitment to exceptional guest experiences and employee wellbeing during any conversations can set you apart.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in luxury hotels. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed both restaurant service and private events in previous roles. This will demonstrate your hands-on leadership style and ability to create memorable experiences.
✨Tip Number 4
Showcase your passion for hospitality by staying updated on current trends in food and beverage services. Being knowledgeable about fine dining and casual dining trends can help you engage in meaningful discussions during interviews.
We think you need these skills to ace Food and Beverage Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management, particularly in luxury settings. Emphasise your leadership skills and any specific achievements in managing restaurant services and events.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and detail how your experience aligns with the role. Mention specific examples of how you've successfully led teams and delivered exceptional guest experiences.
Showcase Your Leadership Style: When describing your previous roles, focus on your leadership style. Highlight how you motivate and manage teams, ensuring high standards of service delivery, and how you handle both daily operations and special events.
Demonstrate Your Understanding of the Industry: Include insights into current trends in the food and beverage industry, especially in fine dining and casual settings. This shows that you are knowledgeable and passionate about the field, which is crucial for the role.
How to prepare for a job interview at Eden Hotel Collection
✨Showcase Your Leadership Skills
As a Food and Beverage Services Manager, your ability to lead and motivate a team is crucial. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure environments like luxury hotels.
✨Demonstrate Your Passion for Hospitality
Make sure to convey your genuine passion for the hospitality industry. Share stories that highlight your commitment to exceptional guest experiences, whether in fine dining or casual settings.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle various service scenarios. Think about past challenges you've faced in managing events or daily operations and how you resolved them.
✨Research the Company Culture
Familiarise yourself with the Eden Hotel Collection's values and culture. Be ready to discuss how your personal values align with theirs, especially regarding teamwork, inclusivity, and employee wellbeing.
