Telesales Executive

Telesales Executive

Sidcup Full-Time 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Make calls, book appointments, and meet sales targets while providing excellent customer service.
  • Company: Join the UK's top independent provider of voice and connectivity services, supporting businesses nationwide.
  • Benefits: Enjoy 25 days holiday, uncapped commission, and discounts at over 1,200 retailers.
  • Why this job: Gain valuable sales experience with ongoing coaching in a dynamic, supportive environment.
  • Qualifications: Previous sales experience is a plus, but enthusiasm and a willingness to learn are key.
  • Other info: Work Monday to Friday with flexible hours and a vibrant team culture.

The predicted salary is between 20000 - 25000 £ per year.

Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition.

The purpose of this uncapped commissionable role is to own and increase the meeting volumes across the New Business field sales team and to deliver excellent sales performance while achieving KPIs each month. Proactively offering new technology and communications solutions to gain interest and secure the meeting. It is a busy, customer facing role delivering exceptional levels of service and meeting sales targets consistently. You will also receive ongoing coaching and feedback to develop your sales skills.

Salary: £22,308 per annum with uncapped commission (realistic OTC of £800 per month)

Location: Sidcup

Working Hours: Monday to Friday 8:30/9:00 – 17:00/17:30 (37.5 hours)

Responsibilities:

  • Make outgoing customer calls; identifying opportunities to sell products by way of a customer visit.
  • Understanding clients’ business communications requirements.
  • Being able to create and manage a sales pipeline.
  • Booking an agreed number of appointments per day.
  • Reporting on sales opportunities.
  • To proactively upskill and self-learn.
  • Work towards set targets, KPI’s, goals and objectives.
  • Schedule and action all tasks to completion within specified timescales whilst ensuring all systems are kept fully updated for each action and point of customer contact.
  • Collect Key Decision Maker contacts.
  • Collect all contract end date information.
  • Obtain additional information where possible to maximise customer contact details.

Qualifications:

  • Previous proven telesales, telemarketing or commercial experience would be advantageous.
  • Industry experience is preferred but not essential as training will be given.
  • Target & KPI driven.
  • Excellent communications skills; verbal and written.
  • Ability to develop trusting relationships.
  • Fast thinking.
  • Self-motivated.
  • Resilient and strong willed.
  • Enthusiastic and willing to learn.
  • The ability to work under pressure.
  • Strong team worker.
  • Computer literate.

Additional Information:

Our ethos is simple: the more you put in the more you get out. We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023. Here are some of the benefits that we offer…

  • 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
  • £500 referral scheme bonus
  • Professional development to help you achieve your personal goals
  • Eye care vouchers available and discounted Medicash membership
  • Sim deals for you and your family/friends
  • Access to discounts and savings at more than 1,200 retailers
  • An additional day off on your birthday or if you’re getting married
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Contact Detail:

Daisy Communications Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telesales Executive

✨Tip Number 1

Familiarise yourself with the latest trends in telecommunications and cloud services. This knowledge will not only help you understand the products better but also enable you to engage more effectively with potential clients during your calls.

✨Tip Number 2

Practice your communication skills, especially in a sales context. Role-playing with a friend or mentor can help you refine your pitch and improve your ability to handle objections, which is crucial for a telesales role.

✨Tip Number 3

Set personal targets that align with the KPIs mentioned in the job description. By tracking your progress towards these goals, you'll demonstrate your commitment to achieving results, which can impress your future employers.

✨Tip Number 4

Network with professionals in the telecom industry through platforms like LinkedIn. Engaging with others in the field can provide insights into best practices and may even lead to referrals or recommendations for the position.

We think you need these skills to ace Telesales Executive

Excellent Communication Skills
Sales Skills
Customer Relationship Management
Target Driven
KPI Management
Time Management
Self-Motivation
Resilience
Team Collaboration
Problem-Solving Skills
Fast Thinking
Adaptability
Computer Literacy
Proactive Learning
Appointment Scheduling

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in telesales or telemarketing. Emphasise your ability to meet targets and KPIs, as well as any previous roles where you demonstrated excellent communication skills.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully increased sales or met targets in past positions, and explain why you're excited about the opportunity to work with the UK's leading independent provider.

Showcase Your Skills: Highlight your strong communication skills and ability to build relationships in both your CV and cover letter. Provide examples of how you've effectively managed a sales pipeline or booked appointments in previous roles.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.

How to prepare for a job interview at Daisy Communications

✨Know Your Product

Familiarise yourself with the company's products and services. Understand how they benefit customers and be ready to discuss them during the interview. This shows your enthusiasm and preparedness.

✨Demonstrate Your Sales Skills

Prepare to share specific examples of your previous sales experiences. Highlight how you met or exceeded targets, managed a sales pipeline, and built relationships with clients. This will showcase your ability to succeed in a telesales role.

✨Practice Active Listening

During the interview, listen carefully to the questions asked. This will help you provide relevant answers and demonstrate your communication skills. It’s also a key skill for a telesales executive.

✨Show Your Resilience

Telesales can be challenging, so be prepared to discuss how you handle rejection and stay motivated. Share strategies you use to maintain a positive attitude and keep pushing towards your goals.

Telesales Executive
Daisy Communications
Location: Sidcup
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