Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Service departments, ensuring high customer satisfaction and financial success.
- Company: Motus Commercials operates multiple DAF Commercial Vehicle dealerships across the Solway Region.
- Benefits: Enjoy a company vehicle, 25 days holiday, BUPA medical insurance, and career development opportunities.
- Why this job: Join a passionate team focused on excellence and inclusivity while making a real impact.
- Qualifications: Proven leadership skills, service department experience, and excellent communication abilities required.
- Other info: Text MOTUS SOL to 66777 to apply and be part of our Brilliant Team!
The predicted salary is between 48000 - 72000 £ per year.
Motus Commercials has 4 approved DAF Commercial Vehicle dealerships located in Carlisle, Penrith, Workington and Dumfries and is on the lookout for a dedicated and knowledgeable Commercial Vehicle Head of Service to oversee the Solway Region. As our new Head of Service, you will oversee our Brilliant Team which will see you working 5 days per week – Monday to Friday, 8.00am - 18.00pm.
Bonus Opportunity: 25% of salary
From day 1 as a Motus Commercials colleague, you will have access to a comprehensive benefits package including:
- Company vehicle for business and personal use
- Holiday allowance of 25 days plus bank holidays
- A pension that pays through salary sacrifice matched contributions up to 8%
- BUPA medical insurance
- Life assurance 2 x salary
- Career development pathways
- Vehicle purchase discount
- Employee discounts with the Network Benefits
- Employee assistance programme
- Colleague introduction award
- Great career development
- Onsite mental health first aiders
- Seminars providing education on mental, physical and financial wellbeing
- Being Brilliant Awards
- Engagement & Charity Events
As a Head of Service at Motus Commercials we will be looking for you to be able to demonstrate:
- Brilliant leadership skills
- Service department experience
- Clear vision in achieving business goals
- Excellent communication skills both verbal and written
- An ability to motivate and inspire team members to exceed targets
- An ability to build and maintain strong working relationships with both colleagues and customers
- An understanding of the demands of the role and the time and attention needed to produce impressive results
- A good eye for detail in recognising opportunities to help drive forward the succession of the Service business
- A methodical approach to work
- An ability to perform well under pressure
Main duties will be:
- Proactively leading the efficient operation of the Service departments within the Solway Region, to deliver inspirational service to all our customers both internal and external and ensuring that we deliver the financial plan for the Service business
- Deliver a high level of customer satisfaction and business development
- Instil a high-performance culture, supported with development plans for the region’s population, aligned with the group’s values
- Ensuring the regional service departmental profit budget is exceeded
- Maximised workshop loading with leading utilisation, efficiency and productivity performances
- MOT first time pass rates >98.00%
- Meet or exceed all manufacturer targets, initiatives and benchmarks
- Proactively manage regional service provisions
- Address underperforming areas, understanding what needs to change and setting them up for success, delivering sustainable profitable growth
- Work closely with the regional management team, sharing best practice and development opportunities
- To respect the property of the Company and any property for which the Company is responsible, or which is in their care
- To enjoy your time as a Brilliant Colleague within Motus Commercials
Together We Make a Difference and it is our ambition to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
Should you wish to apply and be part of the Brilliant Team at Motus Commercials you can text MOTUS SOL to 66777, apply via the system and you can be assured your application will be acknowledged in a timely manner.
Additional Benefits: Company Pension, Bonus Scheme
Here at Motus Commercials we’re proud to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So, no matter who you are, what you need or where you’re going, Motus Commercials wants to be part of your future. As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
Head Of Service 211/572 Westmoor Road, Kingstown Industrial Estate, Carlisle, Cumbria Service &[...] employer: Hgvtraders
Contact Detail:
Hgvtraders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Service 211/572 Westmoor Road, Kingstown Industrial Estate, Carlisle, Cumbria Service &[...]
✨Tip Number 1
Familiarise yourself with the specific challenges and opportunities within the commercial vehicle service industry. Understanding the latest trends and technologies can help you demonstrate your expertise during discussions.
✨Tip Number 2
Network with current employees or industry professionals to gain insights into the company culture at Motus Commercials. This can provide you with valuable information that you can reference in conversations, showing your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your leadership style and how it aligns with the high-performance culture they are looking to instil. Think of specific examples where you've successfully motivated a team to exceed targets.
✨Tip Number 4
Be ready to talk about your experience with financial planning and budget management in service departments. Highlight any past successes in exceeding profit budgets or improving operational efficiency to showcase your capability for this role.
We think you need these skills to ace Head Of Service 211/572 Westmoor Road, Kingstown Industrial Estate, Carlisle, Cumbria Service &[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service management and leadership. Emphasise your ability to motivate teams and achieve business goals, as these are key qualities the company is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the automotive industry. Mention specific achievements that demonstrate your leadership skills and ability to drive performance in a service department.
Showcase Communication Skills: Since excellent communication skills are essential for this role, consider including examples of how you've effectively communicated with teams and customers in previous positions. This can be in your CV or cover letter.
Highlight Problem-Solving Abilities: Discuss any experiences where you successfully addressed underperforming areas or implemented changes that led to improved results. This will show your understanding of the demands of the role and your methodical approach to work.
How to prepare for a job interview at Hgvtraders
✨Showcase Your Leadership Skills
As a Head of Service, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated and inspired them to exceed targets.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Be ready to discuss how you’ve effectively communicated with colleagues and customers in previous positions.
✨Understand the Business Goals
Familiarise yourself with Motus Commercials' business goals and values. Be prepared to discuss how your vision aligns with theirs and how you can contribute to achieving these objectives within the service department.
✨Prepare for Pressure Scenarios
The ability to perform well under pressure is key for this position. Think of specific instances where you successfully managed stressful situations and how you ensured that service delivery remained high during those times.
