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- Tasks: Provide world-class customer service and guide customers through our tea and coffee selection.
- Company: Join Whittard, a passionate company elevating tea and coffee experiences since 1886.
- Benefits: Enjoy flexible hours, team rewards, and a supportive work environment.
- Why this job: Be part of a friendly team and enhance customer experiences with your passion for tea and coffee.
- Qualifications: No specific experience required; enthusiasm and teamwork are key!
- Other info: Multiple roles available, working a minimum of 8 or 12 hours a week.
We’re looking for enthusiastic individuals to join our Bath store team and help continue its success! If you’re passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you!
At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today!
Please note there are a number of roles currently available, working a minimum of 8 or 12 hours a week.
- Providing world-class customer service.
- Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
- Consistently achieving daily sales targets.
- Collaborating closely with your team to foster excellent working relationships.
- Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
- Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
- Leading in-store and on-street tastings to elevate the Whittard product experience.
- Proven ability to work effectively in a team.
- Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
- A commitment to personal growth and achieving excellence.
- Previous experience in customer-facing roles is desirable but not essential.
You will be part of a friendly team in our bustling Bath store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.
Sales Advisor - Bath employer: Whittard Of Chelsea
Contact Detail:
Whittard Of Chelsea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Bath
✨Tip Number 1
Familiarise yourself with Whittard's product range, especially their teas and coffees. Being knowledgeable about the products will help you engage customers in meaningful discussions and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your enthusiasm for customer service during any interactions. Whether it's through networking or casual conversations, expressing your genuine interest in helping others will make you stand out as a candidate who aligns with Whittard's values.
✨Tip Number 3
Consider visiting the Bath store before applying. This will give you a feel for the environment and allow you to observe how the team interacts with customers, which can provide valuable insights for your interview.
✨Tip Number 4
Connect with current or former employees on social media platforms like LinkedIn. They can offer insider tips about the company culture and what it takes to succeed in the role, giving you an edge in your application process.
We think you need these skills to ace Sales Advisor - Bath
Some tips for your application 🫡
Show Your Passion: In your application, express your enthusiasm for tea and coffee. Share any personal experiences or knowledge you have about these products to demonstrate your genuine interest.
Highlight Customer Service Skills: Emphasise your customer service experience. Provide examples of how you've successfully engaged with customers in previous roles, showcasing your ability to create a positive shopping experience.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Advisor role. Focus on teamwork, communication, and any relevant retail experience to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your excitement about joining the Whittard team. Mention why you want to work specifically at their Bath store and how you can contribute to its success.
How to prepare for a job interview at Whittard Of Chelsea
✨Show Your Passion for Tea and Coffee
Make sure to express your enthusiasm for tea and coffee during the interview. Share any personal experiences or knowledge you have about different types of tea and coffee, as this will demonstrate your genuine interest in the products you'll be selling.
✨Highlight Customer Service Skills
Since the role focuses heavily on customer service, prepare examples from your past experiences where you provided excellent service. Discuss how you handled difficult situations or went above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork Abilities
Whittard values collaboration, so be ready to talk about your experience working in teams. Share specific instances where you contributed to a team goal or helped foster a positive team environment.
✨Prepare for Product Discussions
Anticipate questions about how you would engage customers in product discussions. Think about how you would guide someone through their choices and what questions you might ask to understand their preferences better.
