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For Companies At a Glance
- Tasks: Lead the F&B team, ensuring top-notch service and guest satisfaction.
- Company: Accor is a global hospitality leader that values individuality and growth.
- Benefits: Enjoy opportunities for personal development and a vibrant work culture.
- Why this job: Join us to shape the future of hospitality while making meaningful connections.
- Qualifications: No specific experience required; just bring your passion for service!
- Other info: We celebrate diversity and aim to create an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Job Description
- Ensures the high standard of services provided for guests and the attainment of the department's qualitative and quantitative targets.
- Conveys the hotel's image and atmosphere through exemplary attitude, warm and friendly welcome, availability, and frequent presence in the field.
- Manages and motivates the teams in order to improve sales and the quality of F&B services.
- Improves the department's results by increasing sales and the productivity of F&B points of sale.
- Enhances guest satisfaction.
- Handles guest comments and complaints, ensuring follow-up.
- Develops close relationships with guests to encourage loyalty.
- Ensures guests receive a warm and personalised welcome.
- Organises and supervises the preparation of points of sale according to activity forecasts.
- Ensures that reference standards are properly applied.
- Checks that sales materials are well presented.
- In conjunction with the Head Chef, prepares the menus, organises purchases and ensures the update and application of cooking instructions.
- Plans changes in the menu, sets prices and organises the work for the day in coordination with the Head Chef.
- Is responsible for keeping the equipment and furniture in good condition.
- Ensures machinery works reliably and follows up on any technical work.
- Ensures that all F&B areas are kept clean and that hygiene and food safety standards are respected.
- Sets up an action plan based on the hygiene analysis results and tracks implementation.
- Applies and ensures application of the hotel's security regulations (in case of fire etc.).
- Is responsible for the security of people and property in the area under his/her remit.
Additional Information
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Assistant F&B Manager employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant F&B Manager
✨Tip Number 1
Familiarise yourself with Accor's values and mission. Understanding their commitment to diversity and inclusion will help you align your personal values with the company’s culture, making you a more appealing candidate.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience at Accor. Attend industry events or join relevant online forums to gain insights and potentially get referrals.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you successfully motivated a team or improved service quality. Be ready to share specific examples during interviews to demonstrate your capability.
✨Tip Number 4
Prepare to discuss how you would enhance guest satisfaction in your role. Think of innovative ideas or strategies that could improve the F&B experience, as this will show your proactive approach to the position.
We think you need these skills to ace Assistant F&B Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Assistant F&B Manager position. Highlight your relevant experience in managing teams, improving sales, and ensuring guest satisfaction in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, customer service skills, and any experience in the food and beverage industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Accor's values. Mention specific examples of how you've improved service quality or guest satisfaction in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Accor Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for guest service and how you’ve gone above and beyond to create memorable experiences.
✨Demonstrate Leadership Skills
As an Assistant F&B Manager, you'll need to motivate and manage a team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to inspire others and improve service quality.
✨Know the Company Values
Familiarise yourself with Accor's values and mission. Be ready to discuss how your personal values align with theirs, especially regarding diversity, inclusion, and creating a welcoming environment for guests.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as handling guest complaints or managing busy service periods, and prepare your responses.
