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For Companies At a Glance
- Tasks: Lead major B2B client accounts, turning data into impactful strategies and insights.
- Company: Join a dynamic, VC-backed scale-up at the forefront of flexible workspace and digital media.
- Benefits: Enjoy a hybrid work model, competitive salary, and a clear growth path to leadership roles.
- Why this job: Shape client success in a fast-paced environment while making a real commercial impact.
- Qualifications: Experience in client success or performance marketing, with strong analytical and leadership skills.
- Other info: Ideal for those ready to thrive in a hands-on, high-autonomy start-up culture.
The predicted salary is between 54000 - 84000 £ per year.
This role is tailor-made for a seasoned client leader — someone already running complex accounts, fluent in digital performance, and ready to shape strategy, not just execute it. If you’re looking to move into a Head of Client Success/Delivery role in the near future, this is your launchpad.
You’ll join a growing, VC-backed scale-up operating at the intersection of flexible workspace, digital media, and local performance marketing. The client is already partnering with global names in the category (think WeWork and beyond), with a product that delivers measurable commercial outcomes across thousands of locations.
What you’ll do:
- Own delivery and performance for a portfolio of major B2B clients, acting as the strategic bridge between data, delivery, and client outcomes
- Lead performance reporting and insight sharing — turning dashboards into decisions and translating data into compelling value narratives
- Work across tools like Google Business Profile, Bing Places, Apple Business Connect, and media platforms (DSPs/DMPs) to drive local campaign results
- Manage senior client stakeholders with confidence, while collaborating closely with internal product and ops teams
- Help define what great client success looks like — shaping the model, tools, and metrics that scale
What you’ll bring:
- Solid experience in client success, delivery, or performance marketing — ideally in SaaS, adtech/martech, or a tech-enabled agency environment
- A strong technical edge: comfortable with campaign data, analytics tools, and reporting workflows
- Clear leadership progression, with experience managing client-facing teams and building or refining delivery functions
- Calm under pressure, clear in communication, and trusted by both clients and internal teams
- Ambition to grow into a Head of role — you’ve got the capability, now you want the opportunity
This isn’t for you if:
- Your experience is purely sales-focused - we need someone who gets martech and performance reporting
- You’re uncomfortable owning performance metrics or speaking confidently to data with clients
- You avoid client-facing situations that involve pushback, expectation management, or commercial trade-offs
- You need a large, structured team to operate — this start-up is in build mode, so this role thrives in a hands-on, high-autonomy environment
You’ll be joining a small but growing team backed by senior leadership that genuinely values clarity, kindness, and commercial impact. It’s a role for someone who wants to build, own, and deliver — and influence what comes next.
Click 'Apply' now!
Senior Client Manager employer: Propel
Contact Detail:
Propel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Manager
✨Tip Number 1
Familiarise yourself with the latest trends in digital performance and martech. Understanding the tools mentioned in the job description, like Google Business Profile and DSPs, will help you speak confidently about how you can leverage them for client success.
✨Tip Number 2
Network with professionals in the industry, especially those who are already in senior client management roles. Engaging with them on platforms like LinkedIn can provide insights into what it takes to excel in this position and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've turned data into actionable insights in previous roles. Being able to articulate your experience in performance reporting will demonstrate your capability to manage complex accounts effectively.
✨Tip Number 4
Showcase your leadership skills by discussing any experience you have in managing client-facing teams. Highlighting your ability to build relationships and influence outcomes will resonate well with the hiring team looking for a strategic leader.
We think you need these skills to ace Senior Client Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client success, delivery, or performance marketing. Emphasise your familiarity with digital performance and any leadership roles you've held.
Craft a Compelling Cover Letter: In your cover letter, express your ambition to grow into a Head of Client Success role. Share specific examples of how you've managed complex accounts and driven performance metrics in previous positions.
Showcase Technical Skills: Mention your proficiency with analytics tools and campaign data in both your CV and cover letter. Highlight any experience you have with platforms like Google Business Profile or DSPs/DMPs.
Prepare for Interviews: Be ready to discuss your approach to managing client relationships and performance metrics. Prepare examples that demonstrate your ability to communicate clearly under pressure and your experience in a hands-on, high-autonomy environment.
How to prepare for a job interview at Propel
✨Showcase Your Strategic Thinking
As a Senior Client Manager, it's crucial to demonstrate your ability to shape strategy rather than just execute it. Prepare examples of how you've successfully influenced client outcomes through strategic insights and decision-making.
✨Familiarise Yourself with Relevant Tools
Make sure you have a solid understanding of tools like Google Business Profile, Bing Places, and Apple Business Connect. Be ready to discuss how you've used these platforms to drive local campaign results in your previous roles.
✨Prepare for Data-Driven Discussions
Since the role involves performance reporting and translating data into narratives, be prepared to discuss your experience with analytics tools and how you've turned data insights into actionable strategies for clients.
✨Demonstrate Leadership and Collaboration Skills
Highlight your experience managing client-facing teams and collaborating with internal stakeholders. Share specific instances where you've led a team or project, showcasing your ability to communicate clearly and manage expectations effectively.
