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- Tasks: Lead engaging training sessions and support users in a major student systems rollout.
- Company: Join a forward-thinking university undergoing a massive digital transformation.
- Benefits: Enjoy 30 days annual leave, hybrid working, and a generous pension scheme.
- Why this job: Make a real impact on education while enjoying autonomy and flexibility in your role.
- Qualifications: Experience in systems training and support, ideally in education or public sector.
- Other info: Fixed-term contract until October 2026 with potential for extension.
The predicted salary is between 36000 - 42000 £ per year.
Systems Trainer – Student Systems Implementation
Fixed-Term until October 2026 | £36k - £42k | Hybrid – London 1-2 days/week
Are you experienced in delivering high-quality systems training and end-user support within large, complex environments? Are you excited by the idea of playing a key role in the successful rollout of a major student systems implementation? We’re looking for a confident and proactive Systems Trainer / Lead to join a major transformation programme at a forward-thinking university who are undergoing a massive transformation project.
This is a highly collaborative role where you’ll play a key part in embedding new digital capabilities across the student lifecycle.
What You'll Be Doing
- Working closely with SMEs in designing and delivering engaging training sessions and materials for new student systems as per releases (Release one is Admissions)
- Providing first-line support and expert advice to system users across multiple departments
- Advising on best practice use of the system to improve user efficiency and data quality
- Supporting the transition from legacy systems and helping embed the new solution
- Leading your own workstreams and contributing to a positive change culture
- Collaborating across business areas to identify user needs and training gaps
What We’re Looking For
- Proven experience in systems training design and delivery
- Strong ability to communicate with both technical and non-technical stakeholders
- Experience providing 1st-line systems support, ideally in education or public sector
- Project experience involving system transitions and user onboarding
Desirable Skills
- Higher Education experience
- Experience working on Implementation of SITS or knowledge of SITS as student system
- Experience working as a Trainer on a major transformation project
The new system will provide capabilities in all areas of Student management from Admissions, Records, Progression, Awards and Graduation as well as further capabilities in Finance, Course & Curriculum Management and Reporting. The Project has the following core elements:
- Implementation of the new system and the build of its core processes, data, and automation
- Data Cleanse and Migration of Data from existing systems to the new system
- Integration with an extensive portfolio of existing student applications
- Provision of new reports, student communications, and staff / student online portals
- Business Change and Transformation associated with new processes and student journeys
Why Join?
- Impact: Be at the heart of a critical digital transformation
- Autonomy: Own your workstreams and influence how systems are adopted
- Flexibility: Hybrid working 1-2 days a week – this won’t be weekly and is negotiable
- Benefits: October 2026- FTC with potential for an extension, university pension (15.5%) & generous leave package (30 days + Bank Holidays and Closure days over Christmas)
If you're a natural communicator with a knack for training and transformation, this is a great opportunity to leave your mark on a major education project.
Target Start Date: End of July latest
Apply now or contact Yaf Okubet at Gravitas for an informal chat on +44 (0) 161 5498006 or via email at y.okubet@gravitasgroup.com.
Contact Detail:
Gravitas Recruitment Group (Global) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Trainer
✨Tip Number 1
Familiarise yourself with the specific student systems mentioned in the job description, particularly SITS. Understanding how these systems work and their functionalities will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the education sector who have experience in systems training or implementation. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in delivering training and support. Be ready to share specific examples of how you've successfully managed user onboarding and system transitions in past roles.
✨Tip Number 4
Showcase your communication skills by practising how you would explain complex technical concepts to non-technical stakeholders. This is crucial for the role, so consider role-playing scenarios with a friend or mentor.
We think you need these skills to ace Systems Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in systems training and support. Focus on specific examples where you've successfully delivered training or supported users in complex environments, especially in education or public sector settings.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the impact of digital transformation in education. Mention your ability to communicate with both technical and non-technical stakeholders, and provide examples of how you've contributed to similar projects.
Showcase Relevant Experience: When detailing your work history, emphasise any project experience involving system transitions and user onboarding. Highlight your familiarity with student systems like SITS, if applicable, and any experience you have in designing training materials.
Prepare for Potential Questions: Anticipate questions related to your training methodologies and how you handle diverse user needs. Be ready to discuss your approach to embedding new systems and improving user efficiency, as these are key aspects of the role.
How to prepare for a job interview at Gravitas Recruitment Group (Global) Ltd
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in systems training design and delivery. Highlight specific examples where you successfully trained users on new systems, especially in complex environments.
✨Communicate Clearly with Stakeholders
Demonstrate your ability to communicate effectively with both technical and non-technical stakeholders. Use examples from your past roles to illustrate how you've tailored your communication style to suit different audiences.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to provide first-line support. Think of situations where you had to troubleshoot issues or advise users on best practices.
✨Emphasise Collaboration Skills
Since this role involves working closely with various departments, be ready to discuss your collaborative experiences. Share examples of how you've identified user needs and training gaps through teamwork.
