Senior National Account Manager

This is a highly successful European food manufacturing group with a strong and growing UK retail presence. Operating multiple state-of-the-art manufacturing sites across Germany, France, and the UK, the business is recognised as a category leader in value-added chilled and frozen foods.With a long-standing heritage in private label manufacturing, the group partners with many of the UK\’s leading grocery retailers to deliver innovative, high-quality, trend-led food solutions. Its product portfolio spans frozen snacking, party food, vegetarian and plant-based ranges, value-added dairy, and pizza, combining culinary expertise with commercial insight to drive sustainable category growth.The UK operation is a key strategic pillar within the wider European group, supplying major retailers with bespoke, own-label products supported by strong NPD capability, technical excellence, and an agile supply chain. The culture is collaborative, forward-thinking, and entrepreneurial, offering genuine opportunity to influence strategy and shape long-term customer partnerships.The RoleAn opportunity has arisen for an experienced Senior National Account Manager to take ownership of a portfolio of major UK grocery retail customers.This is a high-profile, senior commercial role with responsibility for leading customer strategy, driving profitable growth, and strengthening long-term retail partnerships. Working closely with internal NPD, technical, supply chain, and operations teams, you will play a central role in delivering innovation-led private label solutions aligned to retailer category strategies and consumer trends.The customer base is expected to include leading UK grocers such as Sainsbury\’s, Waitrose, and Marks & Spencer , with exact account responsibility shaped around the successful candidate\’s experience and strengths.Reporting into the Head of Retail, this role offers significant autonomy, influence, and visibility within the wider business.Key ResponsibilitiesFull commercial ownership of major UK grocery retail accountsDevelopment and execution of long-term joint business plansLeading commercial negotiations across pricing, promotions, and range strategyOwnership of P&L performance, forecasting, and budget deliveryDriving customer-focused innovation through close collaboration with NPD teamsTranslating market trends and consumer insight into compelling product opportunitiesBuilding strong, trusted relationships with senior retailer stakeholdersActing as a key internal voice of the customer across cross-functional teamsWhat We\’re Looking ForProven experience as a National Account Manager or Senior NAM within UK grocery retailStrong background in private label chilled and/or frozen foodsExperience managing major grocery multiplesConfident leading commercial negotiations and strategic customer planningHighly organised, analytical, and commercially astuteComfortable operating autonomously in a home-based environmentCollaborative leadership style with the ability to influence cross-functionallyExperience within chilled or frozen categories is advantageous, as is exposure to innovation-led, value-added food manufacturing environments.Bonus: 20% of base salaryCar allowance: £450 per month (£5,400 per annum)Pension: 8% total contribution (employee / employer split)Holidays: 33 days per annum (including bank holidays)LocationThis is a home-based role, with regular customer engagement and a requirement to attend the South Wales site one day per week.ContactFor further information or a confidential discussion, please contact

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