At a Glance
- Tasks: Support sales by managing leads, quotes, and customer communication.
- Company: Join a mission-driven startup focused on sustainable electronics.
- Benefits: Enjoy flexible working, paid holidays, and career growth opportunities.
- Why this job: Be part of a dynamic team making a positive impact in the tech industry.
- Qualifications: 1-3 years in sales support; strong communication and multitasking skills required.
- Other info: Ideal for those passionate about sustainability and technical products.
The predicted salary is between 24000 - 28000 £ per year.
Location: 22 Aston Road, Waterlooville, PO77XJ
Salary: £28,000–£35,000 per annum
Start Date: ASAP
Role Overview
You will play a key role in the commercial operations and customer journey, ensuring that leads are followed up, quotes are processed, samples are sent, and clients are kept informed. You’ll support the full sales and customer journey - following up on leads, managing quotes and samples, and ensuring client satisfaction from enquiry to delivery. You will represent and manage internal sales processes and oversee external client communication. This is a dynamic role ideal for someone with technical sales awareness who thrives in a fast-paced, purpose-driven environment.
Key Responsibilities
- Act as the first point of contact for incoming commercial and technical sales enquiries.
- Process quotes, purchase orders, and sample requests in a timely and accurate manner.
- Maintain the customer database, update and manage the sales pipeline.
- Coordinate with the production, logistics and technical teams to ensure smooth sample delivery and customer feedback.
- Provide sales reports, customer presentations, pitch documents, and compliance forms.
- Assist in coordinating technical demonstrations, webinars, and trade events.
- Liaise with international customers and respond to product-specific questions, supported by engineering where needed.
- Ensure timely responses to RFQs and maintain documentation for B2B client accounts.
Requirements
Essential:
- 1-3 years’ experience in sales support, customer service, or account management - ideally in a technical or B2B environment.
- Excellent communication skills, both written and verbal.
- Organised, detail-oriented, and confident in multitasking.
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and CRM tools.
- Comfortable discussing technical products and liaising with engineering teams.
- A proactive, self-starting attitude with a passion for sustainable innovation.
Desirable:
- Background or education in science, engineering, or sustainability.
- Experience working in electronics, cleantech, or manufacturing industries.
- Familiarity with ISO certification, NDAs, and technical documentation.
What We Offer
- A mission-driven team shaping the future of sustainable electronics.
- Career growth in a fast-moving, impact-led startup.
- Flexible working (hybrid model).
- Paid holidays.
- Opportunities to progress into sales, management and business development.
How to Apply
Please send your CV and a short cover note explaining your interest in the role and any relevant experience to: steve.driver@jivamaterials.com
Subject: Sales Admin – Technical Sales
Contact Detail:
Jiva Materials Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Specialist
✨Tip Number 1
Familiarise yourself with the technical products and services we offer. Understanding our offerings will help you engage confidently with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Network within the industry by attending relevant trade events or webinars. This will not only enhance your knowledge but also allow you to connect with professionals who may provide insights or referrals for the role.
✨Tip Number 3
Brush up on your CRM skills, as managing the sales pipeline is crucial for this role. Familiarity with CRM tools will enable you to efficiently track leads and maintain customer relationships.
✨Tip Number 4
Prepare to discuss your previous experience in sales support or customer service, particularly in a technical environment. Be ready to share specific examples of how you've successfully managed client communications and supported sales processes.
We think you need these skills to ace Technical Sales Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support, customer service, or account management, especially in a technical or B2B environment. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Note: In your cover note, clearly express your interest in the Technical Sales Specialist position. Mention specific experiences that align with the responsibilities outlined in the job description, such as managing quotes or liaising with clients.
Showcase Communication Skills: Since excellent communication skills are essential for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your points effectively.
Highlight Technical Awareness: If you have a background in science, engineering, or sustainability, make sure to mention it. Discuss any relevant technical products you've worked with and your ability to communicate with engineering teams.
How to prepare for a job interview at Jiva Materials Ltd
✨Know Your Technical Stuff
Make sure you brush up on the technical aspects of the products you'll be selling. Being able to discuss these confidently will show that you're not just a sales person, but someone who understands the product inside out.
✨Demonstrate Your Organisational Skills
Since the role involves managing quotes and customer databases, be prepared to share examples of how you've successfully organised tasks in previous roles. This will highlight your attention to detail and ability to multitask.
✨Showcase Your Communication Skills
As you'll be the first point of contact for clients, practice articulating your thoughts clearly and concisely. Consider preparing a few scenarios where you've effectively communicated with clients or team members.
✨Prepare Questions About the Company
Research the company’s mission and values, especially their focus on sustainable innovation. Prepare thoughtful questions that reflect your interest in their goals and how you can contribute to them.