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For Companies At a Glance
- Tasks: Help manage and resolve support issues while contributing to analytical tasks.
- Company: Join a long-established SaaS organisation expanding their Application Support team.
- Benefits: Enjoy a supportive team environment with growth potential.
- Why this job: Perfect for tech enthusiasts seeking their first role or a new challenge.
- Qualifications: Great communication skills and a passion for technology; ERP experience is a plus.
- Other info: This role is based in Southampton, requiring 5 days on-site.
The predicted salary is between 26000 - 30000 £ per year.
Our client is a long-established SaaS organisation currently expanding their Application Support team. They’re looking for an enthusiastic Applications Support Analyst to help manage and resolve support issues while contributing to more analytical tasks and escalating when necessary.
This is a great opportunity for someone with a passion for technology, whether you’re looking for your first role in applications support or someone with previous support experience ready for a new challenge with growth potential in a supportive team environment.
We’re looking for candidates who possess the following:
- Great communication skills both written and verbal
- Passionate about technology
- Experience on ERP is a plus
If you’re interested please apply below.
Contact Detail:
TRIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst
✨Tip Number 1
Familiarise yourself with common ERP systems and their functionalities. This knowledge will not only help you understand the role better but also demonstrate your enthusiasm for technology during any discussions.
✨Tip Number 2
Practice your communication skills by explaining technical concepts to non-technical friends or family. Being able to convey complex information clearly is crucial for an Application Support Analyst.
✨Tip Number 3
Engage with online communities or forums related to application support and technology. Networking with professionals in the field can provide insights and potentially lead to referrals.
✨Tip Number 4
Prepare for potential interview questions by thinking of examples from your past experiences where you've resolved issues or contributed to a team. This will showcase your problem-solving skills and teamwork abilities.
We think you need these skills to ace Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in application support or technology. Emphasise any previous roles where you managed support issues or worked with ERP systems, as this will catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your communication skills. Mention specific examples of how you've resolved support issues in the past or contributed to team projects, demonstrating your enthusiasm for the role.
Highlight Soft Skills: Since great communication skills are essential for this role, ensure you mention instances where you've effectively communicated with clients or team members. This could be through resolving conflicts, providing updates, or collaborating on projects.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for an Applications Support Analyst.
How to prepare for a job interview at TRIA
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Share any personal projects or experiences that highlight your interest and knowledge in the field, as this will resonate well with the hiring team.
✨Demonstrate Your Communication Skills
Since great communication is key for an Application Support Analyst, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated with clients or team members in past roles, especially when resolving issues.
✨Prepare for Technical Questions
Brush up on your technical knowledge, particularly around ERP systems if you have experience. Be ready to answer questions about troubleshooting processes and how you would approach common support issues.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, growth opportunities, and the technologies they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
