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- Tasks: Lead HR services from hire to retire, ensuring timely delivery and high standards.
- Company: Join SGN, a leader in innovative energy solutions, serving 6 million customers daily.
- Benefits: Enjoy a competitive pension, enhanced parental leave, life assurance, and more perks.
- Why this job: Make a real impact in a forward-thinking company focused on net-zero energy solutions.
- Qualifications: CIPS qualified or relevant experience, with strong leadership and HR service delivery skills.
- Other info: Hybrid working model available; we value diversity and inclusivity in our hiring process.
The predicted salary is between 43200 - 72000 £ per year.
Location: Glasgow (Hybrid)
Salary: Personal Contract
Perks & Benefits: Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more
We are looking for… An exciting opportunity to join a cutting-edge company which takes pride in serving 6m customers keeping them safe and warm every day. As Hire to Retire Lead at SGN, you will have responsibility for ensuring all the scoped HR Services across the Hire-to-Retire lifecycle are delivered on time and to the required standard across all customer groups. You will be the line manager of the Senior HR Coordinator and the HR Admin team, alongside the HR Hire to Retire Team ensuring delivery of centralised transactional services, collaborate with other COEs to operationalise and deliver on standards, processes, policies and practices. You will also support employees, corporate functions, business partners and leadership with standard and bespoke requirements and queries as well as supporting the transition of additional roles in a HR Shared Services when required.
How you’ll support us on our mission to keep people safe and warm…
- Align HR services with business needs, including SLAs and other metrics
- Ensure adequate resources and capabilities for service delivery
- Anticipate evolving business needs and adjust service proposition and delivery plan accordingly
- Assist in defining and implementing the strategic vision for Hire-to-Retire Services
- Develop and maintain knowledge resources
- Act as an escalation point for complex administration issues or customer complaints
- Establish and execute processes to ensure HR data accuracy and integrity
- Implement and monitor service standards to meet established SLAs and KPIs
- Identify and implement improvements to enhance Hire to Retire administration processes and service delivery
- Provide leadership, coaching and mentoring within the team, fostering a culture of growth and development
What you’ll need
- Essential to be CIPS qualified or qualified by relevant experience alongside experience in managing and leading teams
- Experience leading an established HR service delivery team with diverse skillsets and experience accompanied with up-to-date knowledge of HR best practice and continuous improvement methodologies
- Strong Systems and Data skills, being confident to translate technical information and large data sets with knowledge of HRIS systems and HR technologies and enabling tools
- Excellent verbal and written communications skills and ability to build strong working relationships at all levels
- Experience in project and change management as well as vendor management experience
We would prefer if you had relevant industry experience. However, if you don’t have all the qualifications, but think you have other applicable experience that would make you a good fit for the role, we would still love to hear from you.
Why SGN? SGN is at the forefront of pioneering research and development in the journey toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. Join us in making a real difference— today and for the future.
Here’s what we offer you Inclusion is at the heart of everything we do. If you require any accommodations or support during the application process, please feel free to reach out to us. We’re here to help ensure an inclusive and accessible experience for everyone.
Contact Detail:
Cornerstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Hire to Retire Lead
✨Tip Number 1
Familiarise yourself with the latest HR technologies and systems, especially those related to Hire-to-Retire processes. Being well-versed in these tools will not only boost your confidence during interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the HR industry, particularly those who have experience in service delivery teams. Engaging in conversations about best practices and challenges can provide you with valuable insights that you can bring up during your discussions with us.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams through change management or improved HR processes in your previous roles. Highlighting your hands-on experience will help us see how you can contribute to our mission at SGN.
✨Tip Number 4
Research SGN's initiatives and values, particularly around net-zero energy systems and customer safety. Showing that you understand our goals and are passionate about contributing to them will set you apart from other candidates.
We think you need these skills to ace HR Hire to Retire Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR service delivery, team management, and any specific qualifications like CIPS. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HR and your understanding of the Hire-to-Retire lifecycle. Mention how your skills align with SGN's mission and values, and provide examples of your leadership and project management experience.
Highlight Relevant Skills: In your application, emphasise your strong systems and data skills, as well as your ability to communicate effectively at all levels. Provide specific examples of how you've used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cornerstone
✨Understand the Hire-to-Retire Lifecycle
Make sure you have a solid grasp of the Hire-to-Retire process. Be prepared to discuss how you would ensure timely delivery of HR services and how you can align these with business needs.
✨Showcase Your Leadership Skills
As a potential line manager, highlight your experience in leading teams. Share examples of how you've coached and mentored team members, fostering a culture of growth and development.
✨Demonstrate Data Proficiency
Be ready to talk about your experience with HRIS systems and data management. Discuss how you've used data to improve service delivery and maintain HR data accuracy and integrity.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding complex administration issues or customer complaints. Think of specific examples where you've successfully navigated challenges in HR service delivery.
